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Artificial intelligent platform based auxiliary business handling administrative examination and approval method

An artificial intelligence and auxiliary business technology, applied in office automation, website content management, data processing applications, etc., can solve the problems of unfamiliar filling in forms, inconvenient query, no interaction and communication, etc., to ensure rigor and compliance, Improve service satisfaction and reduce the effect of paper archiving

Active Publication Date: 2015-12-02
陈飞 +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] 1. The guidelines for online processing are issued one-way, without interactive communication, and the questions that citizens have questions cannot be answered satisfactorily in a timely manner;
[0004] 2. When applying online, the applicant still needs to submit materials in the service hall and get the result of the application, which makes online application a redundant step and does not reduce the trouble for the applicant
[0006] 1. There are a large number of paper archives in the current handling process, which is inconvenient for storage, management, query, waste of resources, and not environmentally friendly;
[0007] 2. There are many duplicate contents in the various documents provided by the requester. For example, employees affiliated with collective households need to repeatedly issue account certificates, unmarried certificates, social security payment certificates, etc. for almost any government welfare projects;
[0008] 3. Most of the procedures promise that the minimum number of times to go to the service window is 2 times. In fact, the actual number of times is far greater than 2 times because the supporting documents brought by citizens are not compliant, incomplete, and unfamiliar when filling out the form;
[0009] 4. Most of the current processing procedures promise to be processed within 3 working days. If weekends are separated (Thursday and Friday will be separated from weekends), it will take 5 days to complete the processing

Method used

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  • Artificial intelligent platform based auxiliary business handling administrative examination and approval method

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Embodiment

[0052] The present invention will be implemented in the lobby of the Lishui Approval Center, setting up several artificial intelligence-assisted handling touch screens (the artificial intelligence platform is implemented on the self-service equipment platform), and each touch screen is equipped with ID card recognizer, ticket image camera, microphone, speaker, keyboard and writing board.

[0053] When the requester handles the administrative examination and approval of transportation, he will be guided to the touch screen to handle it. There are functional buttons such as "Traffic Administrative Approval" on the touch screen. When the requester presses the relevant business button, a virtual clerk will appear on the touch screen interface and ask the requester to perform identity recognition on the ID card recognizer. After obtaining the ID card information, the artificial intelligence platform sends an inquiry application to the administrative business system of relevant departm...

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PUM

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Abstract

The invention relates to an artificial intelligent platform based auxiliary business handling administrative examination and approval method. An administrative business system interacts with an applicant through an artificial intelligent platform, the artificial intelligent platform confirms identity information and a to-do list of the applicant and prompts the applicant to provide information data corresponding to handling conditions according to preset handling conditions, and when the information data is a real object, image data of the real object is acquired; when part of the information data is already acquired and verified before the current to-do list is handled, the applicant is no longer prompted to provide the information data; after the information data is qualified through examination and approval, the applicant goes to a service window, the real object is compared with the previously selected image data to verify the authenticity of the information data, and if the information data is true, the to-do list continues to be handled until the to-do list is completed. Therefore, paper archives are reduced as far as possible, the information retrieval speed is greatly increased, and the management orderliness and the service convenience are greatly improved; and various statistic data and high-quality decision support can be provided based on big data analysis.

Description

Technical field [0001] The invention relates to an auxiliary method for administrative examination and approval, and more specifically, to a method for handling administrative examination and approval of auxiliary services based on an artificial intelligence platform. Background technique [0002] Although the government is constantly promoting the simplicity and efficiency of various administrative approvals, among which online processing is one of the main projects, although the implementation of online processing has been for a relatively long time, the status quo is not as good as expected, and the proportion of online processing is still low. High, mainly due to the following reasons: [0003] 1. The guides given by the online application are issued in one direction, without interactive communication, and the part of citizens who have questions cannot be answered in a timely manner; [0004] 2. When applying online, the requester still needs to submit the materials at the servi...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30G06Q10/10
CPCG06Q10/10G06F16/3329G06F16/958
Inventor 陈飞
Owner 陈飞
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