Robot interaction method and system based on big data knowledge base and user feedback

An interactive method and interactive system technology, applied in the field of computer and artificial intelligence, can solve the problems of inability to predict robot preferences, inability to achieve user preferences, lack of experience and applicability, etc.

Active Publication Date: 2016-08-03
SOUTH CHINA NORMAL UNIVERSITY
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Therefore, at present, the robots in the prior art cannot satisfy the user's psycholog...

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  • Robot interaction method and system based on big data knowledge base and user feedback
  • Robot interaction method and system based on big data knowledge base and user feedback
  • Robot interaction method and system based on big data knowledge base and user feedback

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Embodiment Construction

[0056] In order to make the purpose, technical solution and advantages of the present invention clearer, the specific implementation of the robot interaction method and system based on big data knowledge base and user feedback of the present invention will be further described in detail through the following examples and in conjunction with the accompanying drawings. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0057] see figure 1 , in one embodiment, the robot interaction method may include the following steps:

[0058] Step S100 , acquiring user questions and user types, wherein the acquired user questions are taken as the first question, and the acquired user types are taken as the first user type. Specifically, the user's question can be obtained by typing the user's question through the terminal, or by running the user-robot communication management system on the...

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Abstract

The invention discloses a robot interaction method. The robot interaction method comprises the following steps: obtaining problems of a user and a user type; searching a problem, which has the largest matching degree with a first problem, from all the problems in a knowledge base as a second problem; selecting an answer of the second problem in the knowledge base according to a user feedback satisfaction degree of a first user type corresponding to the answer of the second problem in the knowledge base, so as to obtain an answer which is used as an answer of the first problem, namely a first answer; and sending the first answer to the user. With the adoption of the robot interaction method disclosed by the invention, when a user talks with the user, the answer, which is related to the problem of the user and has good user feedback, is searched from an offline or online text corpus or a chat database, and the feedback to previous same or similar problems of the different types of users is sufficiently utilized, so that the predication on preferences of the user by the robot is realized, and the robot interaction method has relatively good experience and applicability. The invention further discloses a robot interaction system.

Description

technical field [0001] The invention relates to the technical field of computer and artificial intelligence, in particular to a robot interaction method and system based on a big data knowledge base and user feedback. Background technique [0002] With the continuous expansion of technologies such as the Internet and sensing, the functions of robots have become increasingly powerful. At the same time, the needs for communication and interaction between robots and users have become increasingly diverse. In the prior art, when a robot chats with a user, it generally searches for an answer related to the user's question from an offline or online corpus or a chat database. [0003] Although such an answer is more reasonable for the question asked by the user, it is not necessarily in line with the user's emotions, that is, it is not necessarily an answer that the user likes. Because the robot in the prior art does not take into account whether the user is satisfied with the ans...

Claims

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Application Information

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IPC IPC(8): G06F17/30
CPCG06F16/30G06F16/3326
Inventor 朱定局
Owner SOUTH CHINA NORMAL UNIVERSITY
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