Method for processing abnormity about access of mobile phone to network

Abstract

The present invention discloses a method for processing abnormity about access of a mobile phone to a network, comprising the following steps: (1) reconnecting the mobile phone to the network when network abnormity is detected; (2) after automatic reconnection fails for many times, disconnecting the mobile phone from the network, and rebooting, by a network processor, the network; (3) reconnecting the mobile phone to the network after rebooting, if the network is normal, ending processing, and if the network is still abnormal, executing the step (4); (4) closing, by the network processor, a network protocol currently used by a modem, and selecting another network protocol from a plurality of protocols supported by the modem; and (5) executing a networking operation on the mobile phone after automatically switching to a new network protocol, if the network is normal, ending processing, and if the network is still abnormal, returning to re-execute the step (1). Automatic attempt recovery is performed in a network protocol switching mode, so the present invention can avoid the problem of excessive time consumption caused by forced manual reboot of the mobile phone or positional update, thereby shortening the time of network failure recovery, and improving the network experience and the satisfaction of a mobile phone user.

Description

technical field [0001] The invention relates to a network communication technology, in particular to a method for processing abnormality of a mobile phone accessing a network. Background technique [0002] With the increasingly rich network services, more and more complex network applications, more and more types of communication standards supported by mobile phones, and higher and higher requirements for the forwarding performance of the network processor, these will inevitably lead to The likelihood of anomalies also increases. Among various faults, the network processor crash abnormality caused by software and hardware accounted for a large proportion, mainly including processor hardware abnormal crash and hardware problems causing a partial infinite loop of software programs. In order to solve the abnormality of mobile phone access to the network, currently The commonly used solution is: when the mobile phone moves to a new location area, it initiates a location update ...

AI Technical Summary

Problems solved by technology

[0003] Aiming at the problems existing in the above-mentioned prior art, the purpose of the present invention is to provide a method to effectively solve the problem that the prior art cannot automatically solve the problem of network abnormality processing, so as to improve the network quality and mobile phone user satisfaction of mobile phone access network exception processing method