Looking for breakthrough ideas for innovation challenges? Try Patsnap Eureka!

A method and device for online troubleshooting

A troubleshooting and fault technology, applied in the field of communication, which can solve problems such as strong limitations

Active Publication Date: 2020-01-24
CHINA MOBILE COMM GRP CO LTD
View PDF6 Cites 0 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The present invention provides an online troubleshooting method and device, which are used to solve the problem of relatively strong limitations due to regional restrictions and professional restrictions when troubleshooting network element equipment due to the complexity of the network under normal circumstances

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • A method and device for online troubleshooting
  • A method and device for online troubleshooting
  • A method and device for online troubleshooting

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0028] Embodiment 1 of the present invention proposes an online troubleshooting method, such as Figure 1a As shown, the specific processing flow is as follows:

[0029] Step 11, sending a troubleshooting instruction to the first user.

[0030] The troubleshooting instruction is used to instruct the first user to perform troubleshooting online on the network element equipment for which the troubleshooting is performed.

[0031] Network element devices are network element devices for different specialties set in different regions. For example, network element devices can be core network professional network element devices in region A, core network professional device in region B, or A Network element equipment of different specialties in the region and region B, these devices can be connected to one platform through the network.

[0032] When a network element device fails, a troubleshooting instruction is sent to the first user. The troubleshooting instruction is used to in...

Embodiment 2

[0062] In the technical solution proposed based on the first embodiment above, the online troubleshooting method is applied to the scene of online practical examination for technicians as an example to elaborate in detail.

[0063] Such as Figure 2a and Figure 2b As shown, the online examination platform includes an online examination system and a 4A security control system. Among them, the online examination system provides candidates with functions such as login and examination. The 4A security management and control system includes authentication (English: Authentication), account (English: Account), authorization (English: Authorization), and audit (English: Audit). The system combines identity authentication, authorization, auditing and account functions together, and manages all access and operations in a unified manner, which further solves the security problems caused by the large number of network element devices in different regions in the online examination platf...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention discloses an online fault check method and an online fault check device and aims to solve a problem of relatively strong limitations during fault check on network element equipment carried out by technicians because of network complexity. The method comprises steps that a fault check instruction is sent to a first user, and the fault check instruction is used for indicating the first user to carrying out online fault check on the network element equipment with fault setting; a fault check operation instruction sent by the first user is received; according to the fault check operation instruction, fault check on the network element equipment is carried out, and the network element equipment is arranged at different regions and is for different professions. According to the method, the network element equipment which is arranged at different regions and is for different professions is in network connection, so the network element equipment dispersed at different regions can be integrated.

Description

technical field [0001] The invention relates to the field of communication technology, in particular to an online troubleshooting method and device. Background technique [0002] With the maturity of network communication technology, computer technology and database technology, mobile communication network equipment is becoming more and more complex. For different network equipment, when performing equipment maintenance, different technical personnel are required to maintain communication network equipment in a targeted manner according to requirements. With the continuous development of mobile communication technology, the major of network equipment maintenance is also gradually refined, for example, it can be divided into majors of network transmission, network security, wireless network, core network, soft switch, etc. [0003] Usually, communication operators configure different network element devices on the network side according to different needs of users in differe...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/24
Inventor 钟明华周泉赵立君徐海东邵春菊唐本亭司琳
Owner CHINA MOBILE COMM GRP CO LTD
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Patsnap Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Patsnap Eureka Blog
Learn More
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com