An expert service robot cloud platform

A service robot and cloud platform technology, applied in the computer field, can solve problems such as no solutions, achieve accurate and intelligent artificial question answering, and improve user experience

Inactive Publication Date: 2019-01-04
广州极天信息技术股份有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Machine learning is the core of artificial intelligence. How to combine

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  • An expert service robot cloud platform
  • An expert service robot cloud platform
  • An expert service robot cloud platform

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Embodiment Construction

[0034] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0035] see figure 1 , is a schematic structural diagram of an embodiment of the expert service robot cloud platform provided by the present invention, as figure 1 As shown, the expert service robot cloud platform includes: a brain-inspired cloud platform 1, an expert terminal 2 and a user terminal 3. The brain-inspired cloud platform 1 is connected to the client terminal 3 through a human-computer interaction interface, and is used to receive multi-modal data sent...

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Abstract

The invention discloses an expert service robot cloud platform, a brain-like cloud platform, an expert terminal and a user terminal. The brain cloud-like platform is connected with the user terminal through the human-computer interaction interface, and is used for receiving the multimodal data sent by the user terminal, and completing the session with the user according to various preset knowledge; conversations include: greetings, a question-and-answer session or multiple rounds of conversation; the user terminal is used for sending multimodal data to the brain cloud-like platform through thehuman-computer interaction interface, and for receiving the data returned by the brain cloud-like platform through the human-computer interaction interface; the expert terminal is used for experts toinject relevant expert knowledge data into the brain-like cloud platform. The technical proposal of the invention can provide efficient and accurate intelligent session for users and improve user experience.

Description

technical field [0001] The invention relates to the field of computer technology, in particular to an expert service robot cloud platform. _ Background technique [0002] With the development of artificial intelligence, robots are also used in intelligent question-and-answer services. The current intelligent question answering system mainly has two forms: one question and one answer and multiple rounds of conversations. Among them, one question and one answer is to provide simple services for website users by locating the questioning knowledge needed by website users. When website users ask questions, the system Not only will the answer to the question be pushed out, but also the knowledge related to the question will be pushed out for the user to query; and the multi-round conversation will organize common problems into a number of process-diagnostic knowledge and guide the user to conduct interactive questions and answers. Ultimately provide services to users. [0003] ...

Claims

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Application Information

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IPC IPC(8): G06F16/903G06F16/9032G06N5/04G06N20/00
CPCG06N5/041
Inventor 董文平陈锦毅
Owner 广州极天信息技术股份有限公司
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