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Service data processing method and device, apparatus and computer readable storage medium

A technology of business data and processing methods, which is applied in data processing applications, computing, commerce, etc., and can solve problems such as low efficiency of data processing and cumbersome data processing operations

Pending Publication Date: 2019-09-03
WEBANK (CHINA)
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The main purpose of the present invention is to propose a business data processing method, device, equipment and computer-readable storage medium, aiming to solve the technical problems of cumbersome data processing operations and low data processing efficiency in the current customer business processing process

Method used

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  • Service data processing method and device, apparatus and computer readable storage medium
  • Service data processing method and device, apparatus and computer readable storage medium
  • Service data processing method and device, apparatus and computer readable storage medium

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Embodiment Construction

[0059] It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0060] Such as figure 1 as shown, figure 1 It is a schematic diagram of the device structure of the hardware operating environment involved in the solution of the embodiment of the present invention.

[0061] The service data processing device in the embodiment of the present invention may be a terminal or a server, such as figure 1 As shown, the service data processing device may include: a processor 1001 , such as a CPU, a network interface 1004 , a user interface 1003 , a memory 1005 , and a communication bus 1002 . Wherein, the communication bus 1002 is used to realize connection and communication between these components. The user interface 1003 may include a display screen (Display), an input unit such as a keyboard (Keyboard), and the optional user interface 1003 may also include a standard wired interface a...

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Abstract

The invention relates to the technical field of finance technology, and discloses a service data processing method, which comprises the following steps of when a client service request is received, obtaining a scene identifier and a client identifier corresponding to the client service request; obtaining a label set corresponding to the scene identifier and a target index associated with each label template in the label set; determining the service data according to the target index and the client identifier, and processing the service data to generate the index data corresponding to the target index; and adding the index data into the label template, generating a client label corresponding to the client identifier, and outputting the client label to process the client service request based on the client label. The invention further discloses a service data processing device, an apparatus and a computer readable storage medium. Through the standardized processing and analysis of the service data, the service data processing process is more convenient, and the data processing efficiency is higher.

Description

technical field [0001] The present invention relates to the technical field of big data of financial science and technology (Fintech), in particular to a business data processing method, device, equipment and computer-readable storage medium. Background technique [0002] With the development of computer technology, more and more technologies (big data, distributed, blockchain, artificial intelligence, etc.) are applied in the financial field, and the traditional financial industry is gradually transforming into financial technology (Fintech). [0003] Financial technology is to achieve convenient and efficient financial services. When the customer service personnel in the current financial industry receive customer business requests, the terminal corresponding to the customer service queries the customer business data and customer history records through the data interface. Data and customer history records, customer service personnel subjectively predict customer intention...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q30/00G06Q40/04
CPCG06Q10/06393G06Q30/01G06Q40/04
Inventor 李懿韦晨曦李斌江旻陈志伟
Owner WEBANK (CHINA)
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