Artificial intelligence auxiliary claim settlement system suitable for insurance claim settlement process

Abstract

The invention relates to the technical field of insurance claim settlement, and discloses an artificial intelligence auxiliary claim settlement system suitable for an insurance claim settlement processThe system comprises the following contents: a data uploading module, an artificial intelligence auxiliary data processing module, an artificial intelligence auxiliary claim settlement module, a report generation module, and a cloud storage module. The data uploading module is specifically as follows: customer service personnel firstly collect materials required by claim settlement from customersand then upload image information in the materials to the system; the artificial intelligence auxiliary data processing module is used for downloading the image data uploaded to the system, analyzingand processing the downloaded image data by using an analysis algorithm based on a deep neural network, and identifying the definition, the integrity, the correctness and the authenticity of the image data; characters printed in image data are detected and identified as a computer text format using a deep neural network-based OCR technique. The artificial intelligence auxiliary claim settlement system suitable for the insurance claim settlement process can solve the problem that the efficiency and the accuracy of insurance claim settlement are influenced due to the fact that an existing manual mode for propelling the insurance claim settlement process consumes a lot of time and is prone to making mistakes.

Description

technical field [0001] The invention relates to the technical field of insurance claims, in particular to an artificial intelligence-assisted claim verification system suitable for the insurance claim process. Background technique [0002] Insurance claim settlement means that when an insured accident occurs in the subject matter of insurance and the property of the insured is damaged or the life of the insured is damaged, or other insurance accidents stipulated in the policy occur and the insurance money needs to be paid, the insurance company will perform the compensation or payment according to the contract. The behavior of liability is the work that directly embodies the insurance function and fulfills the insurance responsibility. The insurance claim settlement process is divided into different claim settlement process job nodes from case acceptance, bill entry, claim settlement review, claim settlement sampling inspection, claim settlement notification, and claim settl...

AI Technical Summary

Problems solved by technology

[0005] Aiming at the deficiencies of the prior art, the present invention provides an artificial intelligence-assisted claim settlement system suitable for the insurance claim settlement process, which has the advantages of improving the efficiency and accuracy of insurance claim settlement, and solves the problem that the current manual method of advancing the insurance claim settlement process is quite time-consuming. , and error-prone, which affects the efficiency and accuracy of insurance claims