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Epidemic situation investigation method and device combining RPA and AI

An epidemic and checklist technology, applied in text database query, unstructured text data retrieval, speech analysis, etc., can solve the problems of low efficiency and high risk of epidemic investigation, reduce the cost and risk of investigation, ensure reliability, improve Investigating the effect of efficiency

Pending Publication Date: 2020-09-29
BEIJING LAIYE NETWORK TECH CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] This application provides an epidemic screening method and device that combines RPA and AI to solve the technical problems of low epidemic screening efficiency and high risk in the prior art

Method used

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  • Epidemic situation investigation method and device combining RPA and AI
  • Epidemic situation investigation method and device combining RPA and AI
  • Epidemic situation investigation method and device combining RPA and AI

Examples

Experimental program
Comparison scheme
Effect test

example 1

[0043] In this example, the problem expression model is trained in advance based on a large number of sample data. The problem expression model can obtain the corresponding speech expression text according to the input epidemic investigation question. ", then the question expression model obtains the speech expression text based on the epidemic investigation question as "Where have you been in the past week?", so as to generate the corresponding voice according to the speech expression text to obtain the corresponding information for each epidemic investigation question Troubleshooting voices, in which, in order to further improve the sense of intelligence, when generating troubleshooting voices, different tones can be used to correspond to multiple troubleshooting voices for each epidemic troubleshooting problem, for example, in cartoon tones, female tones, male tones, etc. , thus, when playing the synthesized voice for troubleshooting, the intonation can be randomly selected ...

example 2

[0045] In this example, as image 3 As shown in Fig. 1, a synthetic voice generation interface for troubleshooting problems is constructed. On the generation interface, there are question text input boxes and tone selection boxes for each epidemic troubleshooting problem. Users can enter question texts in the question text input boxes and tone selection boxes Select the tone to generate a voice for troubleshooting each outbreak troubleshooting question.

[0046] It should be emphasized that the synthesized voice of the epidemic investigation questions in this embodiment includes multiple investigation question voices corresponding to multiple epidemic investigation questions corresponding to the epidemic investigation question list, in order to leave enough time for the person to answer and ensure clear As a possible implementation method, the voice of the person to be checked is collected, such as Pic 4-1 As shown in the figure, multiple voices for troubleshooting the epide...

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PUM

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Abstract

The invention relates to an epidemic situation investigation method and device combining RPA and AI, belonging to the technical field of artificial intelligence. According to a technical scheme disclosed in the invention, an RPA system acquires communication directories of people to be investigated and generates an epidemic situation investigation table; the RPA system sequentially dials calls ofthe people to be investigated according to the communication directories through an outbound system, and broadcasts epidemic situation investigation problem synthetic voice; the RPA system acquires reply voice of the person to be investigated for the epidemic situation investigation problem synthesis voice; the RPA system recognizes the reply voice to generate candidate recognition results, performs dialect optimization on the candidate results, and then automatically fills to-be-filled items corresponding to the epidemic situation investigation problems in an epidemic situation investigationtable with the target recognition results; and the RPA system performs epidemic situation investigation according to the epidemic situation investigation table. Therefore, epidemic situation investigation is realized based on the RPA and the outbound technology, investigation efficiency is improved, and investigation cost and risk are reduced; and since dialect optimization is performed on the reply voice of the person to be investigated, the reliability of investigation results is ensured.

Description

technical field [0001] This application relates to the field of artificial intelligence technology, in particular to an epidemic investigation method and device combining RPA and AI. Background technique [0002] Robotic Process Automation (RPA) is abbreviated as RPA, which simulates human operations on computers through specific "robot software", and automatically executes process tasks according to rules. [0003] Artificial Intelligence (Artificial Intelligence), the English abbreviation is AI. It is a new technical science that studies and develops theories, methods, technologies and application systems for simulating, extending and expanding human intelligence. Artificial intelligence is a branch of computer science that attempts to understand the essence of intelligence and produce a new intelligent machine that responds in a manner similar to human intelligence. Research in this field includes robotics, speech recognition, image recognition, natural language process...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G16H50/80G06F16/33G10L15/00G10L15/22
CPCG16H50/80G06F16/3343G10L15/22G10L15/005
Inventor 汪冠春胡一川李玮褚瑞荣文杰徐旭
Owner BEIJING LAIYE NETWORK TECH CO LTD