Vehicle-mounted system exception handling method and device

Abstract

The invention provides a vehicle-mounted system exception handling method, which comprises the steps that a vehicle-mounted client acquires a program identifier of a first program, and the first program is a program running abnormally; the vehicle-mounted client sends a processing request to the server, the processing request is used for indicating the server to determine a first processing resultcorresponding to the first exception identification information according to the first mapping relation, the processing request carries the first exception identification information, and the first exception identification information comprises a program identifier of the first program; wherein the first mapping relationship records a corresponding relationship between a plurality of pieces of exception identification information and a plurality of processing results, and each piece of exception identification information comprises a program identification. According to the abnormal running program in the vehicle-mounted system determined by the vehicle-mounted client, the processing result corresponding to the abnormality can be determined, so that manual repeated processing is avoided.

Description

technical field [0001] The present application relates to the technical field of vehicle systems, and in particular to a method and device for handling abnormalities of vehicle systems. Background technique [0002] With the continuous development of smart car technology, more and more cars are equipped with in-vehicle systems including smart entertainment systems. The vehicle-mounted system can realize many functions to meet people's needs, and the system is complex. When the in-vehicle system is abnormal, the user needs to drive the vehicle to the repair shop, and the engineer will check at the near end, so as to locate the abnormality and determine the cause of the abnormality, which is time-consuming and laborious, and the user experience is poor. On the one hand, when a problem occurs, the problem location needs to be done manually, and problems such as poor real-time performance and cumbersome operation are becoming more and more prominent; on the other hand, the same...

AI Technical Summary

Problems solved by technology

The vehicle-mounted system can realize many functions to meet people's needs, and the system is complex

When the in-vehicle system is abnormal, the user needs to drive the vehicle to the repair shop, and the engineer will check at the near end, so as to locate the abnormality and determine the cause of the abnormality, which is time-consuming and laborious. The user experience is poor.

On the one hand, when a problem occurs, the problem location needs to be done manually, and problems such as poor real-time performance and cumbersome operation are becoming more and more prominent; on the other hand, the same problem needs to be manually positioned repeatedly, which wastes manpower and material resources

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