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Product recommendation method and device, storage medium and electronic equipment

A recommendation method and product technology, applied in the computer field, can solve the problems of low accuracy of personalized recommendation, poor customer service experience, affecting product recommendation effect, etc.

Pending Publication Date: 2021-03-30
CHINA CONSTRUCTION BANK
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] In view of this, the embodiment of the present invention provides a product recommendation method to solve the problems of low accuracy of personalized recommendation, affecting product recommendation effect, and poor customer service experience

Method used

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  • Product recommendation method and device, storage medium and electronic equipment
  • Product recommendation method and device, storage medium and electronic equipment
  • Product recommendation method and device, storage medium and electronic equipment

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Embodiment Construction

[0081] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0082] In this application, the term "comprises", "comprises" or any other variation thereof is intended to cover a non-exclusive inclusion such that a process, method, article, or apparatus comprising a set of elements includes not only those elements, but also includes none. other elements specifically listed, or also include elements inherent in such a process, method, article, or apparatus. Without further limitations, an element defined by the phrase "com...

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Abstract

The invention provides a product recommendation method and device, a storage medium and electronic equipment. The method comprises the following steps: determining a node corresponding to a target customer and a node corresponding to each target product which is not purchased by the target customer through a knowledge graph network trained based on a webpage ranking algorithm, and determining a ranking index of the node corresponding to each target product; wherein the ranking index represents the probability that the node corresponding to the target customer walks to the node corresponding tothe target product; and determining a recommendation index of the target product based on the ranking index of the node corresponding to each target product, and selecting a plurality of recommendation products from all the target products according to the recommendation index of each target product to recommend the products to the target customer. By applying the method provided by the invention, the recommended products are determined based on the random walk of the nodes in the network, so that the diversity of the products recommended to customers is improved, the accuracy of personalizedrecommendation is improved, the product recommendation effect is improved, and the service experience is improved.

Description

technical field [0001] The invention relates to the field of computer technology, in particular to a product recommendation method and device, a storage medium and electronic equipment. Background technique [0002] In the normal operation process of financial institutions, recommending products to customers to guide customers to purchase products is a common way to broaden business channels. Among them, the product recommended to customers is one of the key factors affecting the recommendation effect. [0003] At present, it is usually based on recommendation algorithms such as binary classification or collaborative filtering to personally determine the products recommended to customers. The main method is to use the products that customers have signed as reference objects, and then find products that are highly similar to the reference objects through the similarity between products, and recommend them to customers, or use customers' behavior habits to recommend contracte...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q40/04G06Q40/06G06F40/30G06F16/245G06F16/28
CPCG06Q40/04G06Q40/06G06F40/30G06F16/245G06F16/284
Inventor 周继顺张航刘宏吉董莹薛平
Owner CHINA CONSTRUCTION BANK
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