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Abnormal information reporting method and device, computer equipment and storage medium

A technology of exception information and exception processing, applied in the field of data processing, can solve the problems of long cycle and low processing efficiency of reporting process, and achieve the effect of realizing automation, reducing manual processing and improving processing efficiency.

Pending Publication Date: 2022-01-28
PING AN BANK CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The main purpose of this application is to provide a method, device, device, and storage medium for reporting abnormal information, so as to solve the technical problems of low processing efficiency and long cycle in the reporting process of abnormal consumption information in the prior art

Method used

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  • Abnormal information reporting method and device, computer equipment and storage medium
  • Abnormal information reporting method and device, computer equipment and storage medium
  • Abnormal information reporting method and device, computer equipment and storage medium

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Embodiment Construction

[0085] In order to solve the problem of low processing efficiency and long period for the reporting process of abnormal consumption information, this application provides a method for reporting abnormal information. When an abnormal processing request triggered by a user on a terminal is detected, the abnormal information to be processed is obtained. record, and extract the specific information in the record; determine the corresponding reporting type according to the specific information; schedule the corresponding reporting interface based on the reporting type, and display it on the user terminal; obtain the user's upload based on the reporting interface proof document; analyze the content in the specific information and the file name of the proof document, and match the content and file name with the items in the reporting interface, and fill in the reporting interface according to the matching result In the corresponding project area; based on the filled reporting interfac...

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Abstract

The invention relates to the field of data processing and artificial intelligence, and discloses an abnormal information reporting method and device, computer equipment and a storage medium. An APP or a website is logged in through a mobile terminal, after an exception handling request is triggered in the APP or the website, the APP or the website reads a record of exception information corresponding to the request from a service system based on the request, calls out a corresponding reporting interface based on the information in the record, obtains a certification file uploaded by a user based on the reporting interface, matches and uploads the content and the proof file in the record with the items in the reporting interface to form a file archive, and sends the file archive to a service system for distribution of exception handling, so the processing of automatic and rapid reporting is realized. According to the technical scheme, the information is uploaded through the reporting interface, automatic information reporting is achieved, manual processing in the prior art is reduced, the processing efficiency is improved, and meanwhile paperless office is achieved.

Description

technical field [0001] The present invention relates to the field of data processing, in particular to a method, device, computer equipment and storage medium for reporting abnormal information. Background technique [0002] With the continuous development of artificial intelligence technology, especially smart office applications, remote reporting or auditing of data can be realized through smart office applications, but in the consumption process, consumption records can be classified and reported through smart office applications, while for Abnormal consumption records cannot be reported or handled abnormally. [0003] At present, for the abnormal handling of consumption records, in the existing technology, the customer mainly fills in the declaration letter and sorts out the abnormal records, and then reports to the corresponding part for acceptance. In this way, there are multiple procedures for review, and currently each procedure All audits require manual access. Sim...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F40/143G06F40/183G06F40/186H04L67/55G06F21/32G06Q10/10
CPCG06F40/143G06F40/183G06F40/186G06F21/32G06Q10/103
Inventor 郜洪伟曹齐沈庆玲万齐帅张朝晖
Owner PING AN BANK CO LTD
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