Site selection processing method and system for self-service equipment
A technology of self-service equipment and geographical area, applied in data processing applications, finance, instruments, etc., can solve problems such as poor customer experience, waste of resources, and lack of location selection for self-service equipment
Pending Publication Date: 2022-08-05
BANK OF CHINA
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- Abstract
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- Application Information
AI Technical Summary
Problems solved by technology
If there are too many self-service devices, some self-service devices may not be used by many people, which will cause a waste of resources. If there are too few devices, customers will queue for a long time, and the customer experience is not good. And the site selection of self-service equipment lacks the support of actual data, resulting in the setting location may be far away from the customer, and the customer experience is not good
Method used
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[0037] The principles and spirit of the present invention will now be described with reference to several exemplary embodiments. It should be understood that these embodiments are only given for those skilled in the art to better understand and implement the present invention, but not to limit the scope of the present invention in any way. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the disclosure to those skilled in the art.
[0038] As will be appreciated by those skilled in the art, embodiments of the present invention may be implemented as a system, apparatus, device, method or computer program product. Accordingly, the present disclosure may be embodied in entirely hardware, entirely software (including firmware, resident software, microcode, etc.), or a combination of hardware and software.
[0039] According to the embodiments of the present invention, a method and system for site sele...
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The invention provides a site selection processing method and system for self-service equipment, and relates to the technical field of bank equipment management, and the method comprises the steps: determining the multi-dimensional data of a bank customer; performing clustering analysis on the bank customers to obtain a plurality of customer subsets; determining the risk probability of each customer subset about each risk type; determining a corresponding risk probability vector according to the risk probability of the customer subset about the risk type and a result of the customer subset number sorting; dividing into a plurality of geographic areas, and determining a bank customer set in each geographic area; determining bank customers belonging to the customer subsets in the bank customer set of the geographic area, and obtaining customer category vectors of the geographic area; according to the number of the self-service devices in the similar geographic area, the number of the self-service devices needing to be deployed is set; determining a main risk type of a geographic area in which the self-service equipment is not deployed; and determining the position of the self-service equipment according to the main risk type and the risk data of each potential place.
Description
technical field [0001] The invention relates to the technical field of bank equipment management, in particular to a method and system for location selection processing of self-service equipment. Background technique [0002] This section is intended to provide a background or context to the embodiments of the invention recited in the claims. The descriptions herein are not admitted to be prior art by inclusion in this section. [0003] More and more self-service devices are used in the service outlets of banks, and these self-service devices allow users to conduct business by themselves. The configuration of the number of self-service devices in service outlets is usually determined by humans, and the number of devices is generally set at random. If there are too many self-service devices, some self-service devices may not be used by many people, which will result in a waste of resources. If too few devices are placed, customers will queue for a long time and the customer...
Claims
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Patent Timeline
Login to View More IPC IPC(8): G06Q10/06G06Q40/02G06K9/62
CPCG06Q10/06313G06Q10/0635G06Q40/02G06F18/23213G06F18/2415
Inventor 朱江波
Owner BANK OF CHINA