Multi-language unified IT operation and maintenance knowledge base implementation method

Abstract

The invention provides a multi-language unified IT operation and maintenance knowledge base implementation method. The method comprises the following steps: saving characters to be translated in a translation database so as to build a pre-translation pool; matching and replacing corresponding characters in a source file by using the characters to be translated in the pre-translation pool so as to obtain a pseudo translation file; completely translating the pseudo translation file through the network and / or the machine to obtain a complete translation file, and saving newly-added translation characters in the complete translation file in the pre-translation pool. The method is suitable for building a multi-language IT operation and maintenance knowledge base management system and realizes automatic translation, the automatic translation function can be unceasingly accumulated and perfected along with upgrading and using of the product, and the translation efficiency and quality between different area versions, different upgrading versions, and different language knowledge records are improved.

Description

technical field [0001] The invention relates to the field of IT operation and maintenance, in particular to a method for realizing a multilingual unified operation and maintenance knowledge base. Background technique [0002] With the in-depth development of information construction, IT systems have increasingly become the key infrastructure for core business processing; in order to ensure the normal operation of IT resources such as networks, servers, and databases, they need to be maintained; when the system is abnormal, an alarm can be generated in time And notify the operation and maintenance personnel, the operation and maintenance personnel will locate and diagnose the abnormality according to the alarm, and complete the corresponding maintenance operations. The accuracy, real-time and effectiveness of the alarm play a vital role in ensuring the timely discovery, early warning and resolution of system failures important role. In order to solve the traditional operatio...

AI Technical Summary

Problems solved by technology

[0003] However, with the increasing scale of IT systems, wider distribution areas, and increasing number of operation and maintenance personnel, language differences have become an important factor restricting the effectiveness of the IT operation and maintenance knowledge management system. Not only the deployment of IT operation and maintenance knowledge management systems in different countries requires different language version, and with the upgrade of the system itself, the work doubles; and due to the continuous enrichment and accumulation of the knowledge base, the mutual conversion between different working languages ​​and the unified accumulation and calling are all important to the existing IT operation and maintenance knowledge management system. raised higher demands