Fresh departments management system

A technology for preparing systems, computer systems, applied in the direction of data processing applications, payment architecture, handling coins or value notes, etc., capable of solving problems such as the absence of a centralized method for accepting, fulfilling and delivering orders to customers, achieving enhanced management alerts and reporting capabilities, improved margins, and enhanced traceability
CN104380320AInactive Publication Date: 2015-02-25SEALED AIR SAS
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
SEALED AIR SAS
Publication Date
2015-02-25
Estimated Expiration
Not applicable · inactive patent

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Abstract

The system comprises a central processing module that is configured to interconnect the fresh departments and operational functions. These tasks can include facilitated order fulfillment, inventory and accounting functions, sanitation, maintenance, traceability and others. This is a system that integrates various sub-systems within the fresh departments, as well as integrating the fresh departments together. The system may also utilize a plurality of slicing machines that communicate with the centralized processing unit. The software modules resident in the processing unit receive inputs that represent customer orders, and dispatch these orders to the plurality of slicing machines. The slicing machines are in communication with the software modules such that the modules are aware of the food product that is currently placed on the slicer. In this way, the software modules are able to direct specific orders to a particular slicing machine, minimizing human interaction and customer wait time.
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Description

Background technique

[0001] In today's supermarkets, most deli orders are completed and fulfilled manually. Customers often enter a supermarket and proceed to the deli counter. Customers typically obtain numbered tickets from a dispenser and then wait in line for their turn. Once their number reaches the top of the queue, the deli employee calls their number and the customer places their order and then waits for it to be ready. Often, when the queue is long, a person can grab a number and start shopping, hoping to get back to the deli close to the time their number is called. Unfortunately this is often an imprecise approach. Customers often return to the deli counter too soon, while there is still a significant wait time, or too late, after their number has been called.

[0002] In an attempt to reduce these known issues, many supermarkets have incorporated electronic kiosks. At this kiosk, customers can enter their entire order and receive a number. The customer is the...

Claims

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