Salesman calling incoming line allocation method, electronic device and computer readable storage medium

Abstract

The invention discloses a salesman calling incoming line allocation method, comprising the following steps: step 01, acquiring basic information of salesmen and seats, wherein the basic information ofthe salesmen includes service data of the salesmen, and the basic information of the seats includes the service satisfaction degree of the seats; step 02, separately performing level classification on the salesmen and the seats, performing star level classification on the salesmen according to the service data of the salesmen to form star level labels of the salesmen, and performing priority classification on the seats according to the service satisfaction degree of the seats to form priority labels of the seats; and step 03, allocating the salesmen to the corresponding seats according to a preset allocation strategy. A targeted allocation can be performed according to the star level of the salesmen and the priority of the seats, the further improvement of the service level of the salesmen can be facilitated, the effective utilization rate of seat resources can be improved, and the optimized allocation of the seat resources can be realized.

Description

technical field [0001] The present invention relates to a salesman distribution method, in particular to a salesman's call-in line distribution method, an electronic device and a computer-readable storage medium. Background technique [0002] In the Internet age, new products are emerging one after another, and the life cycle of products is getting shorter and shorter. In order to reduce operating costs, increase the value of salesmen and tap the business potential of salesmen in a short product life cycle, it is necessary to base on the existing business Screening and assignment of salespersons based on employee information, assigning salespersons of various categories to corresponding seat names for business guidance and expansion. [0003] In the prior art, salespersons are usually allocated by importing phone numbers and other relevant information from the data platform of the head office, and assigning them to corresponding seats according to the administrative area in ...

AI Technical Summary

Problems solved by technology

[0003] In the prior art, salespersons are usually allocated by importing phone numbers and other relevant information from the data platform of the head office, and assigning them to corresponding seats according to the administrative area in charge of the salesperson or the interests and hobbies of the salesperson. This distribution method has the advantages of Universality, it cannot reflect the real needs of salesmen, nor can it make targeted screening and allocation according to the salesman's own business capabilities and business characteristics, and cannot further improve the production capacity of salesmen with high business levels, nor can it help salesmen with average business levels or even Lower clerk improves business ability

In addition, the existing allocation method does not screen and classify the agents who provide services, resulting in agents with higher service levels not being able to help salesmen with lower levels of business to carry out business, and agent resources cannot be effectively and rationally utilized

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