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Cloud-computation-based smart electric meter with function of dialing customer service telephone number

A technology of customer service telephone and smart meter, which is applied in the structure of telephones and the transmission of meter data, etc., can solve the problems of no benefit and achieve the effect of convenient fault repair

Inactive Publication Date: 2018-04-10
胡杰斯
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Although this kind of remote meter reading greatly reduces the workload of the meter reader and the timeliness of meter reading, the current smart meter only facilitates the meter reader and the power company, and improves the efficiency of the power company. However, for ordinary users words, did not bring much benefit

Method used

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  • Cloud-computation-based smart electric meter with function of dialing customer service telephone number

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Embodiment Construction

[0009] see figure 1 , the present invention discloses a smart meter with the function of dialing customer service calls based on cloud computing, including: a processor 1, a voice communication module 2, a dial pad 3, a voice input module 4, a voice output module 5, a memory 6, and a display screen 7 and meter module 8. Wherein, the processor 1 is connected with the voice communication module 2, the processor 1 is used for the operation processing of the smart meter, and the voice communication module 2 is used for establishing a voice call between the user and the customer service, and processing the voice communication between the user and the customer service , the voice communication module 2 may include a customer identification module (Subscriber Identity Module, SIM) card, so that the customer service can be dialed through the SIM card, and the customer service can automatically locate the user's location through the phone number carried by the SIM card, thereby Quickl...

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Abstract

The invention relates to a smart meter with the function of dialing a customer service call based on cloud computing, comprising: a processor connected to a voice communication module, a dial keyboard, a voice input module and a voice output module connected to the voice communication module, a memory, a display screen and the meter The modules are all connected to the processor; the processor is used for the operation and processing of the smart meter, and the voice communication module is used to establish a voice call between the user and the customer service, and to process the voice communication between the user and the customer service; the voice input module is used to collect and Recognize the user; the voice output module is used to receive the voice of the customer service personnel from the processor and the voice communication module, and play the voice to the user; the memory is used to store the conventional customer service phone number, as well as the electric meter power at one end of the time, and the display screen It is used to display the customer service phone number and the power of the meter. The user can call the power customer service company through the dial pad, so as to quickly report and deal with the problem to the power company.

Description

technical field [0001] The invention relates to a smart electric meter, in particular to a smart electric meter with the function of dialing a customer service call based on cloud computing. Background technique [0002] At present, smart meters in the industry are mainly used for smart meter reading. For example, meter readers do not need to go to each household for on-site meter reading, but only need to use the sensors and wireless modules of the Internet of Things to realize remote query of each household's meter reading. energy used. Although this kind of remote meter reading has greatly reduced the workload of meter readers and the timeliness of meter reading, but at present, smart meters are only convenient for meter readers and power companies, and improve the efficiency of power companies. However, for ordinary users In other words, it did not bring much benefit. Contents of the invention [0003] The purpose of the present invention is to provide a smart meter ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M1/21
CPCH04M1/21H04Q2209/60
Inventor 胡杰斯
Owner 胡杰斯
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