Method and device for obtaining system fault solution
A solution and system failure technology, applied in the field of system operation and maintenance, can solve problems such as single consideration factors and inability to effectively obtain solutions
Active Publication Date: 2021-07-06
中国移动通信集团内蒙古有限公司 +1
View PDF0 Cites 0 Cited by
- Summary
- Abstract
- Description
- Claims
- Application Information
AI Technical Summary
Problems solved by technology
[0005] Embodiments of the present invention provide a method and device for obtaining a system fault solution, which is used to solve the problem that the existing method for obtaining a system fault solution has single consideration factors and cannot effectively obtain a solution
Method used
the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View moreImage
Smart Image Click on the blue labels to locate them in the text.
Smart ImageViewing Examples
Examples
Experimental program
Comparison scheme
Effect test
Embodiment Construction
[0042] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.
[0043] figure 1 It is a schematic flowchart of a method for obtaining a solution to a system failure in an embodiment of the present invention. Such as figure 1 Shown, the method of this embodiment comprises:
[0044] S11: Obtain the connection relationship of each resource in the system according to the network topology of the system;
[0045...
the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More PUM
Login to View More Abstract
The invention provides a method and device for obtaining a solution to a system fault. The method includes: obtaining the connection relationship of each resource in the system according to the network topology of the system; obtaining a crawl keyword combination set according to the connection relationship of each resource and a fault keyword set; performing web crawler crawling according to the crawl keyword combination set , to obtain the system fault solution corresponding to the crawling keyword combination; establish a solution database according to each crawling keyword combination and the system fault solution corresponding to the crawling keyword combination; find the solution database according to the current system fault, Obtain the system fault solution corresponding to the current system fault. The embodiment of the present invention comprehensively considers various factors, and automatically saves the solutions obtained by web crawlers to the database, without the need for maintenance personnel to manually enter and check, and also provides solutions for possible failures, and can effectively obtain solutions to system failures .
Description
technical field [0001] The present invention relates to the technical field of system operation and maintenance, in particular to a method and device for obtaining a solution to a system failure. Background technique [0002] For communication electronic equipment, equipment failures occur randomly, and the causes of equipment failures include not only hardware failures and software failures, but also human error in equipment operation. However, if a complex system composed of multiple components fails, maintenance personnel often cannot quickly and accurately find a solution to the system failure, resulting in a long maintenance time. For a high-availability system, an excessively long maintenance time is not ideal. Allowed. [0003] In the existing method for obtaining system fault solutions, when processing faults, maintenance personnel need to manually search for relevant knowledge according to problems in the system, and adopt a reasonable solution to handle faults. A...
Claims
the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More Application Information
Patent Timeline
Login to View More Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/24G06F16/953G06F16/2458
CPCH04L41/0654H04L41/0695
Inventor 孟利青
Owner 中国移动通信集团内蒙古有限公司