Question answer method, apparatus, electronic apparatus, and storage medium

A question and answer technology, applied in the field of intelligent question and answer, can solve problems such as poor error tolerance of speech recognition results, and achieve the effect of rapid response

Active Publication Date: 2019-02-01
出门问问创新科技有限公司 +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] In view of this, the embodiments of the present disclosure provide a question answering method, device, electronic equipment, and ...

Method used

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  • Question answer method, apparatus, electronic apparatus, and storage medium
  • Question answer method, apparatus, electronic apparatus, and storage medium
  • Question answer method, apparatus, electronic apparatus, and storage medium

Examples

Experimental program
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Embodiment 1

[0032] figure 1 It is a flow chart of a question answering method provided by Embodiment 1 of the present disclosure. The method of this embodiment can be executed by a question answering device, which can be implemented by hardware and / or software, and can generally be integrated into electronic equipment. Such as server etc. The method of this embodiment specifically includes:

[0033] S101. Use the classification model to classify the received questions to be answered to obtain the question categories of the questions to be answered.

[0034] In this embodiment, after receiving the questions to be answered, instead of directly answering the questions to be answered, the questions to be answered are firstly classified. It should be noted here that classifying the questions to be answered in this embodiment specifically refers to classifying the questions to be answered according to large-grained categories.

[0035] For example, if step 101 and step 103 in this embodiment...

Embodiment 2

[0047] figure 2 It is a flowchart of a question answering method provided in Embodiment 2 of the present disclosure. This embodiment is optimized on the basis of the above-mentioned embodiments. In this embodiment, a specific implementation method of specifying the steps of determining target candidate questions and adding a step of using regular expressions to answer questions to be answered is given.

[0048] Correspondingly, the method in this embodiment specifically includes:

[0049] S201. Receive a question to be answered.

[0050] In this embodiment, steps 201 to 203 are added, that is, the steps of using regular expressions to answer questions are added.

[0051] It is understandable that there are frequently asked questions in various question-and-answer scenarios, and it is known that regular expressions can be used to classify and answer questions in a very accurate and small-grained manner (that is, regular expressions can be used for their It can accurately ju...

Embodiment 3

[0069] image 3 It is a flowchart of a question answering method provided in Embodiment 3 of the present disclosure. This embodiment is optimized on the basis of the above-mentioned embodiments. In this embodiment, a specific implementation of the step of obtaining candidate questions to be matched and the step of determining target candidate questions that match the questions to be answered is provided. Way.

[0070] Correspondingly, the method in this embodiment specifically includes:

[0071] S301. Receive a question to be answered.

[0072] S302. Determine whether the question to be answered matches the set regular expression, if it matches, execute step 303, and if not, execute step 304.

[0073] S303. Use the answer corresponding to the set regular expression matching the question to be answered as the answer to the question to be answered.

[0074] S304. Use the classification model to classify the received questions to be answered to obtain the question categories ...

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PUM

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Abstract

Embodiments of the present disclosure disclose a question answering method, apparatus, electronic device, and storage medium. The method comprises the following steps: classifying the received questions to be answered by using a classification model to obtain a question category of the questions to be answered; Obtaining a target candidate question matching with the question to be answered from acandidate question set corresponding to the question category; Answers to the target candidate questions are used as the answers to the questions to be answered. A technical solution of an embodimentof that present disclosure solve the maintenance inconvenience of a response system in the prior art, The technical defect that it is difficult to cover a large area of the problems put forward by theuser is realized, and most of the problems put forward by the user are answered accurately simply and quickly, and the set of candidate problems can be expanded simply by adding the operation of thecandidate problems, so that the problems put forward by the user can be covered in a larger area.

Description

technical field [0001] Embodiments of the present disclosure relate to the technical field of intelligent question answering, and in particular, to a question answering method, device, electronic device, and storage medium. Background technique [0002] With the rapid development of computer information and Internet technology, customer service is gradually developing in the direction of networking, intelligence and personalization. Therefore, response systems (such as chat robots, etc.) built on the basis of natural language understanding and artificial intelligence technology should be used. And born. [0003] In the prior art, the answering system is generally based on regular rules, that is, using regular expressions to determine which question the user asks is specific, and then the answering system uses the answer to the determined question as the answer to the user's question, and uses the answer Feedback to users. It can be seen that there is a one-to-one correspon...

Claims

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Application Information

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IPC IPC(8): G06F17/27G06F16/332G06F16/335
CPCG06F40/289Y02D10/00
Inventor 祝文博
Owner 出门问问创新科技有限公司
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