Method and system for driving workflow on basis of message push

Abstract

The invention discloses a method and system for driving a workflow on the basis of message push. The method comprises the following steps: recording types and serial numbers of devices by combining spatial positions of the devices, creating and synchronizing device fault warning rules, and configuring serial numbers of work order processing flows; when a device fault warning is generated, extracting a device fault warning message, and sending with receiving user information together; receiving and analyzing to obtain level and type of the device fault warning, and matching the level and type of the device fault warning with the device fault warning rules, so that warning push rules, a push form and a warning content template are obtained; matching to obtain a serial number of a corresponding work order processing flow; encapsulating the received device fault warning message according to the warning content template, and then sending to a user receiving the warning message according tothe warning push rules and the warning push form; and synchronizing the serial number of the work order processing flow, and executing a corresponding processing flow. The method disclosed by the invention can automatically generate the warning message and push the warning message, the user receiving the warning message learns a device fault timely, operation and maintenance working efficiency iseffectively improved, and a device fault handling period is shortened.

Description

technical field [0001] The invention relates to a method and system for driving workflow based on message push, and belongs to the technical field of management information systems. Background technique [0002] At present, IT systems such as Asset Management System (EAM), Energy Consumption Management System (EMS), and Integrated Energy Monitoring System (IMS) have been widely used in hospital logistics management to manage and monitor the entire life cycle of electromechanical equipment in hospitals. When equipment failure alarms occur, each IT system will generate equipment maintenance work orders by manual entry or automatic generation, and start the corresponding workflow to track and guide operation and maintenance personnel to troubleshoot and repair equipment failures. [0003] However, in a conventional IT system, operation and maintenance personnel need to log in to the system to query the work order they are responsible for, and then start the corresponding workfl...

AI Technical Summary

Problems solved by technology

[0004] The technical problem to be solved by the present invention is to overcome the deficiencies of the prior art, provide a method and system for driving workflow based on message push, and solve the problem that the existing workflow control method cannot actively push fault alarm information and automatically start the work order process , leading to a certain delay in equipment failure processing and reducing system efficiency

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