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Event-driven panoramic switching system and method for 95598 remote active-active system

An event-driven, system-wide technology, applied in the field of intelligent customer service systems to ensure integrity, quality, and reduce development and learning costs

Active Publication Date: 2019-03-08
国家电网有限公司客户服务中心
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  • Application Information

AI Technical Summary

Problems solved by technology

The J2EE architecture is one of the most popular architectures for enterprise development at present, including Servlet, JMS, EJB and many other specifications. These specifications comprehensively solve the problems that may be faced in the construction of enterprise-level applications. At the same time, J2EE truly meets the needs of enterprise-level information construction. The requirement is its good architecture including multi-layer system

Method used

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  • Event-driven panoramic switching system and method for 95598 remote active-active system

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Embodiment

[0065] From the perspective of system function, an event-driven 95598 remote active-active system panoramic switching system is constructed by using the J2EE technology-based SoTower rapid development platform specially oriented to the power industry, including: resource layer, data layer, application layer, access layer;

[0066] The resource layer represents the physical equipment that provides services to users when the 95598 remote active-active disaster recovery system is in normal operation; the data layer collects and stores the operating status data and fault data of the resource layer equipment; the application layer includes: Based on the user GUI interface and algorithm library API; the access layer mainly completes the distribution of users to the data center through the method of load balancing, which is divided into global load balancing and local load balancing.

[0067] As a preferred solution, the data layer includes: a state monitoring module, a handover meas...

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Abstract

The invention relates to an event-driven panoramic switching system and method for a 95598 remote active-active system. The system comprises a resource layer, a data layer, an application layer and anaccess layer. The panoramic switching method comprises the following processes that a state monitoring module is used for monitoring data centers in real time, and simultaneously uploading a generated disaster event and obtained operation and fault data of the data center A to a switching measurement module; the switching measurement module is used for constructing an evaluation index system forevaluating a risk grade of the disaster event; a switching decision module is used for forming a comprehensive disaster event risk grade index value A; the data center A and the data center B finish switching preparation work through a three-time handshaking protocol, and inform a switching execution module to start executing a switching operation; the switching execution module triggers a back-cutting execution module; and the back-cutting execution module executes a back-cutting operation. The influence of single-point abnormity of a core service system on the continuity of the overall service function is reduced to the maximum extent.

Description

Technical field: [0001] The present invention relates to an intelligent customer service system, and further relates to an event-driven 95598 remote active-active system panorama switching system and method. Background technique: [0002] The State Grid 95598 power supply service is oriented to thousands of households, with high service requirements and great social influence. As the window department of State Grid Corporation of China, the customer service center's information system security and reliability will directly affect the social image of State Grid Corporation of China, especially the construction of the business continuity guarantee system of the 95598 core business system is particularly important. Through the construction of the business continuity guarantee system, the ability of the core business system of the customer service center to resist disasters and major accidents can be improved, the losses caused by disaster strikes and major accidents can be redu...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M3/51H04L12/24H04L29/08
CPCH04L41/0663H04M3/5175H04L67/1001
Inventor 李子乾杨维张晓慧刘旭生马永波朱克唐振营穆松鹤
Owner 国家电网有限公司客户服务中心
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