Operation numbering method, device and system, electronic equipment and storage medium

Abstract

The invention discloses an operation numbering method, device and system, electronic equipment and a storage medium. The operation numbering method comprises the steps: receiving operation request data from a user terminal, wherein the operation request data comprises terminal positioning information, user operation contents and user information; selecting at least one operation execution point within a predetermined range according to the terminal positioning information; determining current working information of each current operator according to the operation execution capability of each current operator in the at least one operation execution point, the current working information comprising current predicted waiting time information and predicted time information for executing user operation content; and according to the position information of the at least one operation execution point and the current working information of each current operator, generating user operation execution information including the operation execution point information and the operator information, performing numbering operation, and sending the user operation execution information and a numbering result to a user terminal. The operation numbering method can reduce the waiting time for users to handle businesses.

Description

technical field [0001] The invention relates to the field of information processing, in particular to a job numbering method, device, system, electronic equipment and storage medium. Background technique [0002] With the development of the Internet and computer technology, almost all banking businesses are developing towards an electronic and more intelligent model. With the increasing complexity of banking business and stricter supervision, there are still many business needs Handle at the counter window. The traditional numbering system generally takes the network as the dimension. Before handling business, use the certificate that can prove the identity, and take the number through the numbering machine according to the business category. The numbering machine is arranged according to the order of the customer's star rating. [0003] However, this traditional numbering mode has the following problems: when the teller is not proficient in business and the customer needs ...

AI Technical Summary

Problems solved by technology

[0003] However, this traditional numbering mode has the following problems: when the teller is not proficient in business and the customer needs to handle complex business, it will cause a large waste of time for the customer and the customer waiting for simple business, and reduce the user experience sense

Images