User demand processing system and processing method of software system

A technology of user requirements and software systems, applied in the related fields of software technology, it can solve the problems of untraceable requirements of manual records, customer dissatisfaction, omission of user requirements, etc., so as to shorten the processing time of requirements, improve processing efficiency, and reduce the frequency of transfer.

Active Publication Date: 2020-03-27
SHANDONG LUNENG SOFTWARE TECH
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AI Technical Summary

Problems solved by technology

[0005] The inventors found that existing software development companies generally use manual records such as documents to record user needs, and the demand processing cycle is long, and there are often problems such as untimely response to user needs, manual record requirements that cannot be traced, and frequent user demand omissions. Cause customer dissatisfaction, there is still no effective solution
Now the software industry is developing rapidly, and the existing processing process can no longer meet the needs of the development of the situation

Method used

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  • User demand processing system and processing method of software system

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Embodiment 2

[0075] This embodiment provides a method for processing user requirements of a software system, including the following steps:

[0076] Step 1. Acquiring demand information to be processed, the demand information including text information and image information;

[0077] Step 2. According to the type of demand information, use a semi-supervised learning algorithm to classify the obtained text information and image information, and obtain the classification result of the demand information;

[0078] Step 3. According to the classification result, the demand information generation task information is sent to the terminal of the task executor for processing.

[0079] In step 2, semi-supervised learning algorithms are used to classify the obtained demand information, including:

[0080] 21. First train the machine model for classification:

[0081] 211. Classify the historical data of demand information according to the answer category, configuration category and development cat...

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Abstract

The invention provides a user demand processing system and processing method of a software system. The processing system comprises a user demand acquisition terminal, a server and a demand processingterminal, and the demand processing terminal at least comprises a demand information classification module and a task assignment module; and a machine learning algorithm is adopted to classify the demand information, so that task assignment by adopting manual judgment in the past is replaced, and the demand information processing efficiency of software system customers is improved. Demand information proposed by a user is managed and controlled through the system; the problems of omission, incapability of tracing and the like in a user demand processing process are avoided; the demand information is accurately classified, so that user demands are effectively managed, a software system can be improved or developed according to the demand information after software is developed, tested or published, the software development efficiency is improved, the demand processing time is shortened, and meanwhile, the satisfaction degree of users is improved.

Description

technical field [0001] The present disclosure relates to the technical field related to software technology, and in particular, relates to a user demand processing system and processing method of a software system. Background technique [0002] The statements in this section merely provide background information related to the present disclosure and may not necessarily constitute prior art. [0003] The software development unit develops software system products that meet the user's requirements according to the user's requirements. The user's requirements include the functional requirements for the software commissioned by the user, the operating efficiency requirements, or the answer to the software functions. Communications over the telephone, text messages transmitted over the Internet, and picture or video messages. [0004] The development of a software system is to meet certain user requirements. User demand management and tracking are the core of software developmen...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/35G06F16/75G06F8/10
CPCG06F16/35G06F16/75G06F8/10
Inventor 于庆海王立峰郭英端任成宾赵金栋曹福森自明刘汝玉赵德峰张天雷王圣皎纪晓龙李建伟
Owner SHANDONG LUNENG SOFTWARE TECH
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