User demand processing system and processing method of software system

A technology of user requirements and software systems, applied in the related fields of software technology, it can solve the problems of untraceable requirements of manual records, customer dissatisfaction, omission of user requirements, etc., so as to shorten the processing time of requirements, improve processing efficiency, and reduce the frequency of transfer.
CN110929032AActive Publication Date: 2020-03-27SHANDONG LUNENG SOFTWARE TECH
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
SHANDONG LUNENG SOFTWARE TECH
Publication Date
2020-03-27

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Abstract

The invention provides a user demand processing system and processing method of a software system. The processing system comprises a user demand acquisition terminal, a server and a demand processingterminal, and the demand processing terminal at least comprises a demand information classification module and a task assignment module; and a machine learning algorithm is adopted to classify the demand information, so that task assignment by adopting manual judgment in the past is replaced, and the demand information processing efficiency of software system customers is improved. Demand information proposed by a user is managed and controlled through the system; the problems of omission, incapability of tracing and the like in a user demand processing process are avoided; the demand information is accurately classified, so that user demands are effectively managed, a software system can be improved or developed according to the demand information after software is developed, tested or published, the software development efficiency is improved, the demand processing time is shortened, and meanwhile, the satisfaction degree of users is improved.
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Description

technical field

[0001] The present disclosure relates to the technical field related to software technology, and in particular, relates to a user demand processing system and processing method of a software system. Background technique

[0002] The statements in this section merely provide background information related to the present disclosure and may not necessarily constitute prior art.

[0003] The software development unit develops software system products that meet the user's requirements according to the user's requirements. The user's requirements include the functional requirements for the software commissioned by the user, the operating efficiency requirements, or the answer to the software functions. Communications over the telephone, text messages transmitted over the Internet, and picture or video messages.

[0004] The development of a software system is to meet certain user requirements. User demand management and tracking are the core of software developmen...

Claims

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