Cloud service method for taxation cloud computing network billing IM (Instant Messaging) online customer system

Abstract

The invention provides a cloud service method for a taxation cloud computing network billing IM (instant messaging) online customer system, which adopts a cloud computing technology to perform overall structuring of the service. The method comprises the following step of effectively dividing resources through role positioning of the virtual computing node of the cloud platform of the tax industry, so that the limit of the single service structure of an IM software system in the original industry is broken through, free and flexible configuration of nodes is realized, namely, the configured node is used at once, the change of programs is not required, and the problems that service structure extending cannot be performed and an effective service load cannot be formed are solved; as various functional modules are developed by using a distributed computing language, the various functional modules can form code segment mirrors in the cloud computing platform, resource allocation can be dynamically performed on the various functional modules by the cloud computing platform, and the problems that the system resource is wasted and the resource is distributed unevenly can be solved; with the adoption of an independently developed database reverse message proxy module, a message mechanism is adopted to replace the original polling mechanism at the same time of state management information, so that the system efficiency is greatly improved and the bottleneck restriction of the system performance is broken through.

Description

[0001] technical field [0002] The invention relates to cloud computing technology, in particular to a cloud service architecture and process processing method of an IM online customer service subsystem in a tax cloud computing network billing system. Background technique [0003] At present, with the continuous rise of cloud computing technology, in order to better provide online business consulting services to taxpayer users of the "cloud computing network billing system", local tax bureaus have started to build "Wangkai IM online customer service subsystem". [0004] However, due to various reasons such as technical level and design, the existing industrial IM software systems on the market generally have the following shortcomings: [0005] (1) Most of the existing IM software systems in the industry, in terms of service architecture, only support the use of one server to provide external services. All business operations are concentrated on this server, and service exp...

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Problems solved by technology

[0005] (1) Most of the existing IM software systems in the industry, in terms of service architecture, only support the use of one server to provide external services. All business operations are concentrated on this server, and service expansion cannot be performed. form a valid traffic load;

[0006] For example, theoretically speaking, a set of industry IM software only supports the use of one server, so the system can only have a maximum of 65,535 people online at the same time. When the number of online users in the system is in the range of 5,000 to 10,000, the system generally has reached the performance bottleneck. In actual business needs, the average number of potential users using the IM software system in a prefecture-level city in the eastern coastal area of ​​my country has exceeded 5W, far beyond the load capacity of these IM software systems, it is obvious that these systems fundamentally cannot meet the construction requirements of the tax bureau;

[0007] (2) Other few industrial IM software systems support service expansion in terms of service architecture, but because the service architecture of these systems is based on traditional technical means, there is waste of system resources and unbalanced distribution of system resources And other issues

[0008] At the same time, these industrial IM software systems that support service expansion, in order to ensure the synchronization of information between the management server and the business server, use a polling mechanism on the management server to regularly query and update the information of the business server from the database server when expanding the service. With the expansion of the system, the number of management servers and application servers is increasing, and the load on the database is also increasing, which will soon reach the performance bottleneck and severely restrict the expansion of the user base.

[0009] Therefore, these industry IM software systems cannot meet the needs of tax bureau construction

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