The application discloses a problem
troubleshooting method and device, a
server and a storage medium, and belongs to
the Internet field. The method comprises the following steps: in response to a target event
processing request, determining a target code, generating a running logic description of the target event according to the target code and a reference code, storing event related information and the running logic description in a historical experience
library, in response to a problem
troubleshooting request, querying the historical experience
library to obtain a running logic description of a problem to be troubleshooted, and acquiring a problem determined based on the running logic description of the problem to be troubleshooted. In the event
processing process, the running logic description can be generated based on the target code and the reference code. Since the
natural language description in the running logic description can clearly explain the function of the
code segment, when the problem
troubleshooting request is responded to and the problem is troubleshooted based on the running logic description, the problem can be determined in time and quickly, the troubleshooting difficulty is reduced, the troubleshooting efficiency is improved, and the troubleshooting time is reduced.