Enterprise client information management system

An information management system, a technology for enterprise customers, applied in the direction of marketing, etc., can solve the problems of insufficient attention to information technology, insufficient investment, easy loss, etc., to achieve the effect of improving service speed and efficiency, and improving corporate profits

Inactive Publication Date: 2012-10-10
SUZHOU WANTUMING ELECTRONICS SOFTWARE
View PDF2 Cites 10 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Customer information is scattered and easily lost. In terms of informatization construction, there are still prominent problems such as insufficient investment, lack of professional talents, low level of information technology application, and insufficient attention to informatization.
[0004] At present, many information management

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0015] The preferred embodiments of the present invention are described in detail below, so that the advantages and features of the present invention can be more easily understood by those skilled in the art, so as to define the protection scope of the present invention more clearly.

[0016] Embodiments of the invention include:

[0017] An enterprise customer information management system, the system includes:

[0018] Customer classification module: calculate, count, classify and manage based on existing customer data, and screen out customer groups that create more than or equal to 50% of profits for the company;

[0019] Customer Orientation Module: Use the statistics from the previous module to subdivide customer groups into multiple groups, establish profiles according to the needs of each customer, and assign category codes to each customer;

[0020] Research module: conduct further research on customers and supplement profiles, including information on product suppli...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

PUM

No PUM Login to view more

Abstract

The invention discloses an enterprise client information management system. The system comprises a client classification module, a client positioning module, an investigation module and a marketing module, wherein the client classification module is used for screening out client groups which may bring more than or equal to 50% profits to the enterprise based on current client data; the client positioning module is used for dividing the client groups into a plurality of groups and establishing simple archives based on need positioning of the various client by using information collected by the client classification module and giving the client class codes; the investigation module further is used for investigating the clients and supplementing the simple archives; and the marketing module is used for sending targeted marketing information and advertisement information to various clients based on the information acquired by the investigation module and continuously updating client groups. According to the invention, systems which are simple, suitable and easy to be maintained can be designed based on client information management of various medium-small enterprises; enterprise employees carry out client positioning with the help of the system; service speed and service efficiency are improved; the clients enjoy high-quality enterprise services, simultaneously enterprise products are popularized, and enterprise profits are improved.

Description

technical field [0001] The invention relates to the field of management, in particular to an enterprise customer information management system. Background technique [0002] Customer information management system is a business strategy for selecting and managing valuable customers and their relationships. Customer information management system requires a customer-centric business philosophy and corporate culture to support effective marketing, sales and service processes. If the business has the right leadership strategy and corporate culture, a customer information management system will enable effective customer relationship management software for the business. [0003] Due to the small scale, lack of talents, insufficient funds, backward equipment and weak information acquisition ability of small and medium-sized enterprises in our country, they are still in a weak position in the market competition. Customer information is scattered and easily lost. In terms of informa...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to view more

Application Information

Patent Timeline
no application Login to view more
IPC IPC(8): G06Q30/02
Inventor 徐轶卿
Owner SUZHOU WANTUMING ELECTRONICS SOFTWARE
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Try Eureka
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap