Method and system for implementing multi-party intercom callback

Abstract

The invention discloses a multiparty intercom callback realization method and a system thereof. The method comprises the following steps that a user terminal sends an intercom request message including calling list information to an Internet server; after receiving the intercom request message, the Internet server converts the intercom request message into an intercom command message and sends the intercom command message to a callback center auxiliary module; the callback center auxiliary module processes the intercom command message and sends a calling service command message obtained after processing to a callback center main service processing module; the callback center main service processing module carries out calling processing according to the calling service command message. According to the invention, an advantage of establishing an intercom group flexibly by using an Internet through an intelligent terminal is possessed; user traffic can be greatly reduced and intercom cost is reduced too.

Description

technical field [0001] The invention relates to the technical field of communication, in particular to a multi-party intercom callback method and system realized through the Internet and a traditional callback center. Background technique [0002] With the development of the times, the mobile Internet is gradually rising, so the terminal applications based on the Internet are also increasing. [0003] For example, in terms of instant messaging, the early applications were mainly in the form of text and pictures such as SMS and MMS. At present, due to the increase of network bandwidth, the application of voice and SMS has appeared, and these communication methods of messages have become people's One of the online applications commonly used in daily life. Moreover, with the continuous development of computer technology, geographic information technology, multimedia technology and modern communication technology in the information society, as well as the ever-expanding space f...

AI Technical Summary

Problems solved by technology

[0006] The purpose of the present invention is to provide a method and system for implementing multi-party intercom callback, which solves the problems of insufficient stability, high requirements for terminals and networks, poor voice quality, and occupation of existing multi-party instant messaging only through the mobile Internet. The problem of large traffic volume also solves the existing problems of limited functions, inflexibility and high charges when multi-party instant messaging is only carried out through traditional telecommunication networks

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