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Fault processing method and device

A fault processing method and technology of processing devices, which are applied in the directions of electrical components, signal transmission systems, transmission systems, etc.

Inactive Publication Date: 2016-06-01
XIAOMI INC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

But in this way, it still cannot solve the problem that the audio fault is difficult to find and solve

Method used

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  • Fault processing method and device
  • Fault processing method and device
  • Fault processing method and device

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Embodiment Construction

[0041] Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numerals in different drawings refer to the same or similar elements unless otherwise indicated. The implementations described in the following exemplary examples do not represent all implementations consistent with the present disclosure. Rather, they are merely examples of apparatuses and methods consistent with aspects of the present disclosure as recited in the appended claims.

[0042] figure 1 is a flow chart of a fault handling method shown according to an exemplary embodiment, such as figure 1 As shown, the troubleshooting method is used in audio, including the following steps.

[0043] In step S11, it is judged whether the sound is abnormal.

[0044] In step S12, when the sound is abnormal, the operation log when the abnormality occurs is saved in the m...

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Abstract

The present invention discloses a fault processing method and device. The method comprises: determining whether a sound box is abnormal or not; storing a running log to the memory of the sound box when the abnormality happens; uploading the running log to a terminal being in wireless connection with the sound box when the abnormality happens, performing fault analysis of the sound box through the terminal according to the running log when the abnormality happens or uploading the running log when the abnormality happens to a cloud server, and performing fault analysis of the cloud server according to the running log when abnormality happens. The fault processing method and device are used for rapidly and accurately analyzing and solving faults of a sound box.

Description

technical field [0001] The present disclosure relates to the technical field of wireless communication, and in particular, to a fault handling method and device. Background technique [0002] In related technologies, whether the audio system is in the internal testing stage of the product or in the hands of consumers, when a fault occurs, it is very difficult for product engineers to solve the problem. They need to know the detailed operation steps of the tester or user, and It takes a lot of time to reproduce the fault, and even the problem cannot be solved temporarily because the bug cannot be reproduced. Therefore, audio manufacturers need a large number of testers to test according to the most perfect test cases to minimize the failure rate of products. But like this, still can not solve the problem that audio fault is difficult to find and solve. Contents of the invention [0003] In order to overcome the problems existing in the related technologies, the embodiment...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/08G08C17/02
Inventor 黄忠辉王兴超王永志陈良思陈学通
Owner XIAOMI INC
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