Enrollment automatic question-answering method and system based on conversation robot

A dialogue robot, automatic question answering technology, applied in instruments, special data processing applications, electrical digital data processing, etc., can solve problems such as single structure, inability to answer questions, and no recommended content to achieve the effect of improving satisfaction

Inactive Publication Date: 2016-06-15
CAPITAL NORMAL UNIVERSITY +1
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AI Technical Summary

Problems solved by technology

However, the current question-answering robot model is one question and one answer, with a single structure; and usually due to the limitation of the size of the corpus and the inaccurate speculation of the user's query intention, it cannot answer all the questions, nor does it give Associated Recommendations

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  • Enrollment automatic question-answering method and system based on conversation robot
  • Enrollment automatic question-answering method and system based on conversation robot
  • Enrollment automatic question-answering method and system based on conversation robot

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[0029] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described below in conjunction with the accompanying drawings and specific embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0030] The present invention utilizes the open-source ALICE intelligent chat robot (also called dialogue robot), and modifies it to adapt to the application in the field of enrollment. The present invention further develops the original ALICE chat robot, adds the code supported by Chinese characters in the ALICE source code, makes it support Chinese character processing, and adds the Chinese word segmentation module and the AIML knowledge base construction module, and finally realizes the automatic Q&A. ALICE is also called a dialogue robot in the present invention.

[0031] ALICE includes reasoni...

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Abstract

The invention relates to an enrollment automatic question-answering method and system based on a conversation robot. The method comprises the following steps that 1, characters input by a user are obtained; 2, character processing is conducted on the characters input by the user; 3, a best answer is selected from a knowledge base by means of a fuzzy matching method and an internal reasoning mechanism according to the characters subjected to character processing; 4, the best answer is sent to the user. According to the enrollment automatic question-answering method and system based on the conversation robot, the ALICE open-source conversation robot is improved, a domain ontology base serves as an additional knowledge base of a question-answering system, a hypernym-hyponym relation of a constructed domain ontology is utilized for conducting user intention excavation on a problem put forward by the user, a related content recommendation is given to the user by means of hypernym-hyponym information of the domain ontology on the basis of achieving basic question answering, therefore, an examinee can also obtain some recommended results with associated content when the examinee does not obtain an answer of the relevant question, and the satisfaction degree of the question-answering system is improved.

Description

technical field [0001] The invention belongs to the technical field of Chinese natural language information processing, and in particular relates to an automatic question-and-answer method and system for enrollment based on a dialogue robot. Background technique [0002] The research on automatic question answering system has a history of more than 50 years, and has become an important branch and research hotspot of natural language processing and information retrieval. Automatic question answering system has been widely used in various fields. For example, as the number of students in colleges and universities continues to increase, candidates usually use the college's admissions consultation platform to learn more about the school's resource allocation, enrollment plans, application requirements, and other information. Colleges and universities can also fully demonstrate the strength and level of the school, so that candidates, parents and the society can learn more about ...

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30G06Q50/20
CPCG06Q50/2053G06F16/90332
Inventor 周建设李清隐吕学强
Owner CAPITAL NORMAL UNIVERSITY
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