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Method and system for information processing for question and answer robot

An information processing method and robot technology, applied in the direction of electrical digital data processing, special data processing applications, instruments, etc., can solve the problems of introducing question-answering robots, etc., and achieve the effect of improving user experience

Inactive Publication Date: 2016-08-03
BEIJING GUANGNIAN WUXIAN SCI & TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, the existing technical solutions have not yet introduced the user's historical behavior data into the Q&A robot, and these historical behavior data are an important supplement for guessing the user's intentions. If the user's historical behavior data can be combined to reply, it will definitely make the answer more intimate. , accurate, greatly enhance the user experience

Method used

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  • Method and system for information processing for question and answer robot
  • Method and system for information processing for question and answer robot

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Experimental program
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Embodiment 1

[0041] figure 1 A schematic flowchart of an information processing method oriented to a question answering robot according to an embodiment of the present invention is shown. Such as figure 1 As shown, the information processing method for the question answering robot in the embodiment of the present invention mainly includes steps 101 to 103 .

[0042] In step 101, multimodal interaction information is acquired.

[0043] Specifically, the multimodal interaction information mainly involves one or several types of visual information, voice information and tactile information. After the system receives visual information, voice information, and tactile information, it processes all kinds of information accordingly to obtain multimodal interactive information.

[0044] For example, for visual information, the system first detects image or video information, and then performs image recognition processing on the detected image and video information to obtain the meaning expresse...

Embodiment 2

[0062] In this embodiment, a method for constructing a memory system is added on the basis of the first embodiment.

[0063] figure 2 A schematic flowchart of a method for constructing a memory system in an embodiment of the present invention is shown. Such as figure 2 As shown, the method for constructing a memory system according to the embodiment of the present invention mainly includes steps 201 to 203 .

[0064] In step 201, user association analysis is performed on the multimodal interaction information according to preset rules, and an association analysis result is obtained.

[0065] Specifically, through some rules of preset values ​​(continuously updated and supplemented depending on user data), it is judged whether the content input by the user (that is, multi-modal interaction information) contains content that needs to be stored. Here, the principle of judging whether the input content includes the content that needs to be stored is: judging whether the input...

Embodiment 3

[0074] In this embodiment, on the basis of Embodiment 1 or Embodiment 2, the external interface of the memory system is further optimized.

[0075] In this embodiment, the information processing method for the question answering robot further includes the following steps: the memory system outputs the user entity information to the knowledge graph system.

[0076] With the support of this embodiment, the knowledge graph system can acquire valuable nodes in the memory system, that is, user entity information, which is conducive to enriching the information in the knowledge graph system.

[0077] In a preferred embodiment of the present invention, the user entity information output by the memory system to the knowledge graph system includes knowledge point relationship information. Here, the knowledge point relationship information preferably includes one or more of the following items: the relationship between people (for example, the relationship between public figures and pub...

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Abstract

The invention discloses a method and a system for information processing for a question and answer robot. The method comprises the following steps of obtaining multi-mode interaction information; calling user entity information from a memory system, wherein the user entity information is used for representing the habits, attributes, identity and behaviors of a user; according to the multi-mode interaction information and the user entity information, determining a result corresponding to a current question and answer process. The method has the advantages that on the basis of the multi-mode interaction, the user entity information is deeply mined, so that a user information support is provided for the whole multi-mode interaction process; compared with a traditional dialogue system which can only complete simple dialogues with the user, intents of the user can be more accurately guessed, an intimate answer is provided according to the actual conditions of the user, and the user experience is greatly improved.

Description

technical field [0001] The invention relates to the technical field of intelligent robots, in particular to an information processing method oriented to a question-answering robot, and also to an information processing system oriented to a question-answering robot. Background technique [0002] Question answering systems (question answering bots) are an advanced form of information retrieval systems. It can answer questions raised by users in natural language in accurate and concise natural language. The main reason for the rise of its research is people's demand for fast and accurate access to information. [0003] At present, people have begun to introduce multi-modal interactive information such as visual information into the research on question-answering robots, so that the question-answering robot can consider multi-modal interactive information in the process of communicating with users, so that the answer of the question-answering robot is more accurate. , more ant...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30
CPCG06F16/90332
Inventor 孙永超
Owner BEIJING GUANGNIAN WUXIAN SCI & TECH
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