Audio frequency-based man-machine mixed interaction system and method

An interactive system and interactive method technology, which is applied in the field of audio-based human-computer hybrid interactive system, can solve the problems of audio quality degradation, inability to serve other people, and low efficiency, and achieve lower network requirements, rich work scenarios, and network requirements. low effect

An interactive system and interactive method technology, which is applied in the field of audio-based human-computer hybrid interactive system, can solve the problems of audio quality degradation, inability to serve other people, and low efficiency, and achieve lower network requirements, rich work scenarios, and network requirements. low effect

CN106409283AActive Publication Date: 2017-02-15AISPEECH CO LTD

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  • Audio frequency-based man-machine mixed interaction system and method
  • Audio frequency-based man-machine mixed interaction system and method
  • Audio frequency-based man-machine mixed interaction system and method

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Embodiment Construction

[0040] The present invention is achieved through the following technical solutions:

[0041] Such as figure 2 As shown, the present invention relates to an audio-based man-machine dialogue exception processing system, including: a speech recognition module, a speech synthesis module, a semantic recognition module, and an exception processing module, wherein: the speech recognition module is connected to the semantic recognition module and transmits a voice corresponding The text information, the speech recognition module and the semantic recognition module are connected to the exception processing module, and respectively transmit text information and semantic analysis results, and the exception processing module is connected to the speech synthesis module to transmit intervention information.

[0042] Described speech recognition module comprises: signal processing and feature extraction unit, acoustic model, language model and decoder, wherein: signal processing and feature...

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Abstract

The invention discloses an audio frequency-based man-machine mixed interaction system, a voice recognition module and a semantic recognition module are interconnected and used for transmitting word information corresponding to voice, an exception handling module is connected with the voice recognition module and the semantic recognition module, the voice recognition module is used for transmitting the word information to the exception handling module, the semantic recognition module is used for transmitting semantic parsing results to the exception handling module, and the exception handling module and a voice synthesis module are interconnected and used for transmitting intervention information. The invention also discloses an audio frequency-based man-machine mixed interaction method, voice information is converted into the word information via the voice recognition module, the word information is output to a semantic recognition unit, a user aim and corresponding key information are extracted from the word information via the semantic recognition unit, and whether anomaly occurs during a current human computer dialogue is determined by the exception handling module according to the word information of the voice recognition module and semantic information of the semantic recognition module, and an information reply for the anomaly is given. The audio frequency-based man-machine mixed interaction system and method disclosed in a technical solution of the invention can provide unified human computer dialogue experience.

Description

technical field [0001] The present invention relates to the technical field of information processing, in particular to an audio-based human-computer hybrid interaction system and method. Background technique [0002] Such as figure 1 As shown, the current audio-based man-machine dialogue systems all use the machine reply as the final reply to present to the user. When the machine decision-making system cannot clarify the user's intention, most dialogue systems choose to present a reply such as "please say it again" to let the user Carry out re-input, and some of the man-machine dialogue systems introduce a manual intervention method based on the call center. [0003] At present, the abnormal handling of the existing human-machine dialogue is mainly realized through the call center. When the machine cannot process the user input audio or when the user clearly expresses the need for manual service, the call center is requested to intervene manually. At this time, a pair is e...

Claims

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Application Information

Patent Timeline
15 Feb 2017
Publication
CN106409283A
IPC
G10L13/10; G10L15/22; G06F17/27
CPC
G06F40/30; G10L13/10; G10L15/22
Inventors
俞凯; 石开宇