Method and device for monitoring service processes, computer equipment and storage medium

A technology of business processes and computer programs, applied to a method of monitoring business processes, computer equipment and storage media, and device fields, can solve problems such as App/Web terminal failing to scan, customer complaints about user loss, prompt timeout, etc., to achieve Improve the access experience and enhance the effect of terminal security

Inactive Publication Date: 2019-01-04
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

If there is a problem with an interface in the business process, for users, the most intuitive manifestation is that the App / Web end cannot refresh data, prompts timeout, or directly throws an error report, resulting in the inability to continue the business, which in turn leads to customer complaints or user churn etc.
[0003] The current service monitoring is mostly for the monitoring of a single interface or a single system, or passively discovers problems through methods such as buried points or log scanning, which leads to the failure to know in time when the complete service link is interrupted

Method used

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  • Method and device for monitoring service processes, computer equipment and storage medium
  • Method and device for monitoring service processes, computer equipment and storage medium
  • Method and device for monitoring service processes, computer equipment and storage medium

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Embodiment Construction

[0046] In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, not to limit the present application. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

[0047] The method, device, computer equipment, and storage medium provided by this application are applicable to the technical field where users access a certain website or mobile Internet application through various terminal equipment. The leaked server gateway processes and distributes to each underlying service cluster, and the service cluster processes and returns the result to the use...

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Abstract

The application provides a method and a device for monitoring service processes, a piece of computer equipment and a storage medium. The method includes the following steps: receiving a virtual accessrequest sent by a first terminal, wherein the virtual access request includes service information requested by the first terminal to a server gateway; sending service request information to a first underlying server according to the service information; receiving a response message of the service request information sent by the first underlying server; and judging whether a first interface connected between the first underlying server and the server gateway is abnormal or not according to the response message and the service request information. By using the method and the device for monitoring service processes, the computer equipment and the storage medium provided by the application, whether the first interface is abnormal or not can be accurately and effectively determined, and the security of terminals and the information security of terminal-based information transmission are improved.

Description

technical field [0001] The present application relates to the field of electronic technology, and in particular to a method, device, computer equipment and storage medium for monitoring business processes. Background technique [0002] Internet products, in addition to the real-time monitoring of key online services are very important, the specific monitoring based on business processes cannot be ignored. If there is a problem with an interface in the business process, for users, the most intuitive manifestation is that the App / Web end cannot refresh data, prompts timeout, or directly throws an error report, resulting in the inability to continue the business, which in turn leads to customer complaints or User churn, etc. [0003] The current service monitoring is mostly for the monitoring of a single interface or a single system, or passively discovers problems through methods such as buried points or log scanning, resulting in the failure to know in time when the complete...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24H04L12/26
CPCH04L43/50H04L43/55
Inventor 万玎
Owner PING AN TECH (SHENZHEN) CO LTD
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