Insurance industry intelligent robot application program capability integration method and system

Abstract

The invention provides an insurance industry intelligent robot application program capability integration method and system. The method comprises the following steps: building capability clusters of different robots for different manufacturer robot software development kits; selecting a to-be-packaged capability cluster through a Gradle script, and executing software application layer packaging; arranging a robot capability cluster, an insurance enterprise private software development kit capability cluster and a newly added additional capability cluster in parallel; wherein the software and hardware software development kit capability of the new robot is integrated and then provided for a service access environment of the insurance industry for use through an application program interfacewith a unified standard.

Description

technical field [0001] The invention relates to the field of artificial intelligence, in particular to a method and system for integrating application program capabilities of intelligent robots in the insurance industry. Background technique [0002] At present, in the application of intelligent robots on the market in the insurance industry, the software and hardware capabilities SDK (Software Development Kit, software development kit) independently developed by intelligent robot manufacturers based on robots, such as face recognition, ID card recognition, body movements, collection Voice, broadcast, etc., and the introduction of AI capabilities, such as ASR (Automatic Speech Recognition, automatic speech recognition technology), NLP (Natural Language Processing, natural language processing), TTS (Text To Speech, from text to speech), etc., and then according to the insurance Provide simple feasible service setting and simple customized R&D support for the demand scenarios ...

AI Technical Summary

Problems solved by technology

[0003] For the service needs of the insurance industry, intelligent robot manufacturers have their own development considerations in the design and development of their robot software and hardware capabilities. The integrated software and hardware software development kit technology and artificial intelligence service capabilities of each manufacturer will vary. If the insurance industry purchases different types of intelligent robot services from different manufacturers, it will be faced with the need for each manufacturer to provide customized services based on its own robot software development kit technology to meet the needs of insurance companies for intelligent robot scene services. Considering the insurance business The handling process requires the ability to integrate a lot of robot software, hardware, and software development kits. This integration process is very difficult, and when introducing smart robots from new manufacturers, the business handling process must also be superimposed and integrated with new software, hardware, and software development kits.

Both cost input and the risk of achieving expected goals will increase, which is not conducive to the rapid advancement of the insurance industry's technological empowerment goals

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