Three-party call terminal for mobile man-machine cooperation call robot
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A technology for three-party calling and human-machine collaboration, applied in the field of artificial intelligence, it can solve the problems that three-party calling terminals do not support three-way calling, cannot realize human-machine collaboration to call robots, and are inconvenient to move. The effect of access
Active Publication Date: 2020-10-16
NANJING SILICON INTELLIGENCE TECH CO LTD
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The traditional human-machine collaborative call robot generally uses a desktop computer as a call terminal, which is complicated to operate and inconvenient to move; while the new mobile phone three-way call terminal does not support three-way call, and cannot realize the human-machine collaborative call robot
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[0024] The present invention will be described in further detail below in conjunction with the accompanying drawings.
[0025] Such as figure 1 As shown, the three-party call terminal includes:
[0026] The first voice interface is used to transmit the call audio of the call object and the back-end processing module;
[0027] The CODEC1 module is used for the voice and audio encoding and decoding between the call object and the back-end processing module;
[0028] The second voice interface is used to transmit the call audio of the artificial seat and the call object;
[0029] CODEC2 module, used for voice and audio coding and decoding of artificial seats and call objects;
[0030] The first voice interface and the second voice interface can be Bluetooth terminals or audio ports. During the call, the artificial seat can receive the call audio through the second voice interface, so as to judge whether to perform manual intervention. When intervention is required, also from t...
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Abstract
The invention relates to the field of artificial intelligence, and discloses a three-party call terminal for a mobile man-machine cooperation call robot, which is characterized in that the three-partycall terminal comprises: a first voice interface which is used for transmitting call audio of a call object and a back-end processing module; a CODEC1 module which is used for encoding and decoding acall voice audio between the call object and the back-end processing module; a second voice interface which is used for transmitting call audios of the manual service agent and the call object; a CODEC2 module which is used for encoding and decoding call voice audios of the manual service agent and the call object; a call control module which is used for processing the control signal and automatically making a call, answering the call and hanging up the call; a data processing sub-module which is used for processing voice data and carrying out data transmission with the back-end processing module; and a networking sub-module which is used for being connected with a back-end processing module, can be decoupled from a communication system, is easy to deploy and convenient to switch, provides mobility, and can be conveniently placed in various occasions.
Description
technical field [0001] The present invention relates to the field of artificial intelligence, more specifically, it relates to a three-party call terminal for a mobile human-machine collaborative call robot. Background technique [0002] With the rapid advancement of computer technology, communication technology, Internet and artificial intelligence technology, various smart home appliances continue to enter people's lives. For example, smart TVs, smart refrigerators, smart air conditioners, smart speakers, smart watches, smart bracelets, smart glasses, etc. At present, a large number of smart devices based on voice interaction of various brands have been launched on the market. Users can interact with smart devices by issuing voice commands to realize functions such as listening to songs, telling the time, chatting, games, companionship, information query, and device control. However, at present, smart devices are mainly used in the fields of family life, leisure and enter...
Claims
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Application Information
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