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Extendable customer data system and method

A technology of customer data and extensibility, applied in the field of customer data system, can solve problems such as difficult customer data management operation mode and waste of human resources, and achieve the effects of reducing customer data management costs, improving efficiency, and ensuring security and consistency

Inactive Publication Date: 2004-02-04
INVENTEC BESTA CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Such an operation mode is of course a waste of human resources, software and hardware resources for an enterprise, because the enterprise must also worry about the management of relevant customer data due to operational adjustments at any time, especially when the enterprise's business layout When it is cross-regional, the operation mode of traditional customer data management becomes more difficult

Method used

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  • Extendable customer data system and method
  • Extendable customer data system and method
  • Extendable customer data system and method

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Embodiment Construction

[0045] The present invention relates to an extensible customer data system and its method, which uses a common data access interface, a consistent data encoding method, and a system architecture design using data synchronization technology to solve the problem of controlling and managing customer data in different places. It can quickly and safely synchronize data in different places, and can effectively integrate statistical analysis of customer data. The system architecture of the present invention will be described below with reference to Figure 1-a and Figure 1-b.

[0046] First, please refer to Figure 1-a, which is a schematic diagram of the system architecture of the scalable customer data system and method proposed in the present invention, as follows:

[0047] It is shown from the figure that the scalable customer data system of the present invention is constructed among business entities in several different areas of the enterprise (such as: A area 100, B area 200, and...

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Abstract

The present invention applies common data access interface and uniform data coding mode, uses system structure design of data synchronous technique so that the system structure has complete expansibility and extensibility. By utilizing this structure characteristic to carry on data maintaining access, not only the data of single client can be held with synchronous completeness but also can be further elongated to achieve the aim of resource sharing.

Description

technical field [0001] The present invention relates to a data management system architecture, in particular to an application in customer data management, using a common data access interface, a consistent data encoding method and data synchronization technology to complete the construction, enabling data maintenance access and system architecture to have Highly scalable customer data system and method thereof. Background technique [0002] With the continuous expansion of enterprise business territory and the increasing complexity of enterprise product projects, it has also made it more and more difficult for enterprises to effectively grasp and control the customer data management issues faced by enterprises. The traditional customer data management methods, in the face of the internationalization and diversification of today's enterprises, seem to be unable to keep up with the pace of changes in the times of enterprises and appear to be inadequate. [0003] In the past,...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F3/00G06F12/00G06F17/00
Inventor 王建民
Owner INVENTEC BESTA CO LTD