Taxi intelligent service system

Abstract

The invention relates to a taxi intelligent service system which comprises a taxi intelligent service terminal (MCU) and at least one service evaluator, the MCU is connected with a background management system through a wireless network, the MCU sends operation data, vehicle positioning and monitoring data, service evaluation data, alarm data and the like to the background management system in a real-time manner, the background management system sends instruction information to the MCU according to taxi service requirements, the MCU comprises a host and a display screen, the host further comprises a central processing unit, a GPS module, a communication module, a recording module and a storage module, and the taxi intelligent service system further comprises a meter, a ceiling lamp, a multimedia display device, at least one camera head and an LED display screen. The taxi intelligent service system can effectively suppress cloning cars, improve taxi service quality, reduce empty drivingrate and further improve management and service level of the taxi industry.

Description

technical field [0001] The invention relates to an overall taxi service system, in particular to an intelligent taxi service system. Background technique [0002] With the standardization of the regulatory system and operation mode of taxis in my country, the research on the vehicle-mounted terminals of taxis has been paid more and more attention by relevant industry players, and the vehicle-mounted terminals of taxis have been continuously improved. "A GPS intelligent vehicle-mounted terminal" with electronic information and mobile communication technology. The GPS intelligent vehicle-mounted terminal communicates with external devices including IC card reader, meter, etc. through the RS232 interface. The patent only increases the RS232 interface Scalability, meet user value-added services, can realize voice playback, these are just technical improvements of vehicle terminals, for taxis, lack of service design; Chinese patent No. 200720027583.2 "taxi alarm and information rel...

AI Technical Summary

Problems solved by technology

[0002] With the standardization of the regulatory system and operation mode of taxis in my country, the research on the vehicle-mounted terminals of taxis has been paid more and more attention by relevant industry players, and the vehicle-mounted terminals of taxis have been continuously improved. "A GPS intelligent vehicle-mounted terminal" with electronic information and mobile communication technology. The GPS intelligent vehicle-mounted terminal communicates with external devices including IC card reader, meter, etc. through the RS232 interface. The patent only increases the RS232 interface Scalability, meet user value-added services, can realize voice playback, these are just technical improvements of vehicle terminals, for taxis, lack of service design; Chinese patent No. 200720027583.2 "taxi alarm and information release device", This patent relates to a vehicle-mounted terminal device for taxis with alarm and information release functions. Simple alarm and information release function, this patent is still a change in the structure of the vehicle terminal. Although the patent can realize information release, the information release device cannot guarantee the security of information release, and further improvement is needed in the information release strategy

[0003] Most of the above-mentioned existing vehicle-mounted taxi terminals are improvements in structure and function. They are researches on the technology of taxi vehicle-mounted terminals, and there are few studies on taxi service. Taxi status, the lack of display of the taxi driver's service quality, making it difficult for passengers to choose high-quality services

As far as the current situation of taxi service is concerned, the phenomenon of drivers taking passengers around, rejecting passengers, refusing to load, and slaughtering passengers is serious, and because the current taxi basically adopts the operation mode of calling for cars along the way, there are many shortcomings, which are mainly reflected in taxis. Low utilization efficiency; low driver service level; high rate of empty taxis, violations, and fuel consumption; heavy environmental pollution and difficult management of the taxi industry

[0004] It can be seen that the current taxi industry does not have a complete operating service system in terms of taxi services. How to improve the service quality of taxi drivers and how to more effectively improve the taxi utilization efficiency and reduce the empty driving rate are the current research. one of the main problems

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