Method for queueing to prevent queue jumping
A queuing number and queuing technology, applied to inspection devices, instruments, time registers, etc., can solve the problems of not knowing the business personnel, waiting customers not knowing the status of each window, and not displaying the status of each window, etc.
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Embodiment 1
[0028] In order to make the present invention have a clearer understanding, first introduce figure 1 . figure 1 It is a flow chart of driving a call to the next customer after a customer's service ends according to an embodiment of the present invention. Taking banking business as an example, in step S101, the customer's business processing is completed, and the system prints the business voucher. In step S102, the certificate is delivered to the client through the designated channel. In step S103 and step S104, the sensor detects the credential and generates a signal. In step S105, the signal generated by the sensor is passed through the control device to set the state of the business window to an idle state.
[0029] figure 2 It is a schematic diagram of LED display disclosing the state of each business window in the embodiment of the present invention. The picture is easy to understand, that is, window 3 is suspended and cannot handle business; window 4 detects a cust...
Embodiment 2
[0036] The difference from Embodiment 1 is that the sensor judges whether a customer's business is completed by sensing the customers on the business handling desk. When the pager calls the customer, the business window is in the state of processing, and the LED display shows the queue number being called; when the customer comes to the processing seat, the sensor can detect the customer; when the customer leaves the processing seat, the sensor cannot detect the customer, the sensor The generated signal is passed through the control device to set the state of the business window to an idle state. When the pager does not call the next customer, the sensor detects that there is a customer at the service handling seat, which is a customer who jumps in line.
[0037] This method is simple, and only one sensor is needed to judge the status of the business window.
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