Voice recognition system and method of vending machine

Abstract

The invention relates to a voice recognition system of a vending machine, provides a vending machine safety monitoring system based on voice recognition, and a method for using the vending machine safety monitoring system to monitor the vending machine. The voice recognition system comprises a voice receiving unit, a voice identification unit, a voice selection unit, a voice processing unit, a voice sending unit, a voice WIFI module and a cloud side voice recognition server; the safety monitoring system comprises computer monitoring equipment, an alarming module and at least two voice identifiers; the computer control equipment is connected with the voice identifiers and the alarming module separately, the alarming module is used for detecting whether the vending machine is damaged or not, transmitting the result, and deciding whether a driving alarming mode needs to be started or not according to the result. The voice recognition system is simple in structure and high in automated degree; through the arrangement of the alarming module, the using condition of the vending machine is monitored in real time, and the using safety of the vending machine is guaranteed.

Description

technical field [0001] The invention belongs to the technical field of vending machines, and in particular relates to a voice recognition system and method in vending machines. Background technique [0002] A vending machine is an automatic retail device that provides consumers with items such as snacks, drinks, alcohol, cigarettes, and lottery tickets, and the payment method is credit card, cash, or other payment cards. Vending machines are often installed in factories, office buildings, bowling alleys and other places with high traffic; vending machine operators have found that vending machines in high traffic areas will attract the same customers on a regular basis, thereby improving habits sex selling and brand loyalty; vending machines have proven to be a successful automated device for selling goods to customers. Most vending machines are non-interactive devices and are used as passive transaction vending machines; in order to increase the market share of vending mach...

AI Technical Summary

Problems solved by technology

[0003] At present, speech recognition, as a commonly used human-computer interaction technology, has been widely used in vending machines. It has received the favor of consumers for its natural and convenient interaction method, and has gradually become the mainstream interactive control method in the era of intelligent products. At present, there are two types of methods, one is the online free intercom method, users can speak at will when using it, and the content of the user's speech is collected by the vending machine, and uploaded to the cloud server through WIFI modules and other devices for semantic analysis and understanding, and parses out The user's intention is transmitted to the product equipment through the network for corresponding operation control. The advantage of this method is that the user can speak freely, which is relatively close to people's daily habits, but the disadvantage is that it needs the network to use; another type of voice recognition The method is to recognize the local voice control command words through the local recognition module. This type of method does not need to use the network, and has the advantages of fast response speed and simple control. However, the voice control command words need to be set in advance, and the product equipment needs to recognize It will respond only after the complete voice control command words, and free intercom cannot be realized, and the experience is not high

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