Community e-commerce order monitoring system and method

Abstract

The invention provides a community e-commerce order monitoring system and method. The system comprises an order monitoring server, and a merchant end and a client connected with the order monitoring server. The system further comprises a distribution management end connected with the order monitoring server, and a distribution end connected to the distribution management end. The system is convenient to monitor the order status and changes in real-time with the orders as a center according to products of the community e-commerce, coordinates all the participants in the transaction process, andensures the security and risk controllability of the entire transaction process and the transparency and traceability of the processing process; the system can enable customers to understand the order processing status in real time, and can help the merchants to follow up the order flow directions timely; and the system can grasp and deal with various transaction links reasonably and efficientlyto ensure safe, controllable, efficient, transparent shopping order transactions.

Description

technical field [0001] The invention relates to a community e-commerce order monitoring system and method, belonging to the technical field of e-commerce monitoring. Background technique [0002] Since the 21st century, with the rapid development of Internet technology, e-commerce has gradually emerged, and online shopping has gradually become the main form of consumption for people. Providing an undifferentiated online shopping experience while ensuring product quality and after-sales service has become the first choice for community residents to purchase their daily needs. However, community e-commerce is not only different from the consumption scenarios of physical stores, but also different from the current large-scale general e-commerce platforms. Among them, the differences with the consumption scenarios of physical stores are mainly reflected in product selection, payment, pick-up, after-sales, etc. For example, after the user selects the product and pays the fee, he...

AI Technical Summary

Problems solved by technology

Among them, the differences with the consumption scenarios of physical stores are mainly reflected in product selection, payment, pick-up, after-sales, etc. For example, after the user selects the product and pays the fee, he cannot receive the product immediately, and the merchant cannot get the product immediately. Instead, the merchant has to wait for the merchant to complete the delivery of the product, logistics delivery, and user receipt and approval before the merchant can receive the payment and the entire transaction process is completed, and the transaction is performed through the middleman-Alipay. The differences from general e-commerce platforms are mainly reflected in the variety of service types, limited service areas, short transaction cycles, short distances, and fast delivery of community e-commerce platforms, which determines that community e-commerce cannot fully Copy the business processing mode of the existing general e-commerce platform

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