Customer information management system

Abstract

The invention discloses a customer information management system, which is developed based on an SSH framework and comprises a user management module, an information processing module, a service management module and a service management module, wherein the user management module is used for managing staff using the system; the client management module is used for managing client resources; the contract management module is used for managing contract resources; the sales management module is used for further orientating the sales direction through the called data content; the service management module is used for recording incoming call information of a client; and the product management module is used for performing standardized management on company product information. The method is used for replacing a traditional tedious and complex paper face client information management mode, the problem of client resource loss caused by company employee demission is solved, old clients are saved to the maximum extent, and new clients are explored.

Description

technical field [0001] The invention relates to the field of computer technology, in particular to a customer information management system. Background technique [0002] As early as the 1980s and 1990s, the term "information explosion" was proposed, which shows that with the progress of the times, the degree of informatization in society is getting higher and higher, and the information that people own and process is also expanding. The traditional way of managing customer information is mainly manifested in the way of paper management. People need to manually write a large number of records, reports and documents, etc., which is very difficult to manage. It may even happen that an employee of the company resigns, and the customer information he is responsible for missing phenomenon. Such a cumbersome management process makes the work complicated and lengthy. Even after spending a lot of time and energy, the final processing results cannot accurately reflect the objective ...

AI Technical Summary

Problems solved by technology

[0003] In order to solve the problems existing in the prior art, the object of the present invention is to provide a customer information management system. The present invention is used to replace the traditional cumbersome and complicated way of managing customer information on paper, and to solve the problem of customer resources caused by the resignation of company employees. The problem of loss, retain old customers to the greatest extent, and discover new customers

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