Boarding gate service personnel scheduling planning and dispatching system

Abstract

A boarding gate service personnel scheduling planning and dispatching system comprises a flight management module, a resource planning module, a scheduling management module, a real-time dispatching module, a statistical analysis module and a task bidding module, and the business process of the dispatching system is as follows: importing flight information in combination with guarantee standards (business rules) and historical data experience; generating a flight guarantee task; predicting the overall task load and reasonably making a scheduling plan; generating a dispatch plan of the day; performing anomaly monitoring on the flight plan; correspondingly adjusting the dispatching plan according to the actual feedback of abnormal monitoring; issuing a dispatching result; statistically analyzing the data as historical data experience. The system provided by the invention is higher in flight punctuality rate, and is better in use efficiency of human resources. The requirements for transparency of information such as labor production efficiency, employee duty fairness and employee working intensity are met; through the flow of cross-post resources, the use efficiency of human resourcescan be further improved, and the enthusiasm of employees is improved.

Description

technical field [0001] The invention relates to the field of airport ground command and dispatch, in particular to a scheduling and dispatching system for boarding gate service personnel. Background technique [0002] The substantial increase in flight volume and passenger volume and the uncertainty of flight punctuality have brought unprecedented development opportunities and challenges to airline ground services. How to effectively ensure the intelligent command and dispatch of relevant departments and operators of airport ground support is an important issue. Issues that must be studied and taken seriously. [0003] The patent name is: "Flight Ground Support Service Command and Dispatch System" (application number: 201110037968.8, application publication date: 2011.06.15) discloses a flight ground support service command and dispatch system, with the help of broadband wireless communication network, ground service The wireless handheld data terminal equipment used by per...

AI Technical Summary

Problems solved by technology

[0004] The above-mentioned patent does not involve the specific process of real-time dispatch of personnel, and the real-time scheduling and use of airport personnel resources is not perfect, which affects the punctuality of flights, and cannot guarantee the efficiency of human resource use, intelligentization of ground support services, and resource allocation. Can not provide effective help for optimization

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