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Intelligent fault processing system and method, and storage medium

A fault processing method and processing system technology, applied in the field of intelligent fault processing system, can solve the problems of unfavorable knowledge precipitation and reuse, inability to assess the impact of faults, and relationships that cannot be considered, achieving wide application prospects, reliable design principles, simple structure

Inactive Publication Date: 2020-04-10
SUZHOU LANGCHAO INTELLIGENT TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0007] The disadvantages of the above-mentioned existing technologies are: they can only deal with simple processes, and do not consider the relationship between components of complex systems; only simple and crude processing methods such as "restart" and "alarm" cannot evaluate the impact of faults, and need to A lot of manual intervention; there is no system-related knowledge, which is not conducive to the precipitation and reuse of knowledge

Method used

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  • Intelligent fault processing system and method, and storage medium
  • Intelligent fault processing system and method, and storage medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0048] like figure 1 As shown, this embodiment provides an intelligent fault handling system, including:

[0049] Fault knowledge modeling module 1, which is modeled by:

[0050] First, the components with the smallest functions that appear in the server system are entered into the graph database 4 as "vertex"; the graph database is an open source HugeGraph database; this database provides support for graphs with 1 billion fixed points and 2 billion edges ; Using this database can provide enough service space.

[0051] Specific fault handling methods, such as "restart", "email alarm", "telephone alarm", "telephone notification downstream", are also entered into the graph database as "vertex".

[0052] Second, the possible faults of each component belong to the component as an "attribute", and are also entered into the graph database;

[0053] Third, for any two related components, design the corresponding relationship of "strong dependence", "weak dependence" and "data down...

Embodiment 2

[0060] Such as figure 2 As shown, this embodiment provides an intelligent fault handling method, including the following steps:

[0061] S1: The step of fault knowledge modeling, which specifically includes the following steps:

[0062] S1.1: For the components with the smallest functions in the server system, they are entered into the graph database as "vertex"; the graph database is an open source HugeGraph database; the database provides support for graphs with 1 billion fixed points and 2 billion edges; adopt this The database can provide enough service space.

[0063] Specific fault handling methods, such as "restart", "email alarm", "telephone alarm", "telephone notification downstream", are also entered into the graph database as "vertex".

[0064] S1.2: The possible failures of each component belong to the component as an "attribute", and are also entered into the graph database;

[0065] S1.3: For any two related components, respectively design the corresponding r...

Embodiment 3

[0072] This embodiment provides a computer storage medium, and instructions are stored in the computer storage medium, and when the computer storage medium is run on a computer, the computer executes the method described in Embodiment 2 above.

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Abstract

The invention relates to an intelligent fault processing system and a method, and a storage medium, and the system comprises a fault knowledge modeling module, and a minimum-function assembly appearing in a server system, and the fault knowledge modeling module and the minimum-function assembly serve as vertexes and are inputted into a graph database; wherein possible faults of each component serve as 'attributes' to be affiliated to the component, and the'attributes' and the component are recorded into a graph database together; for any two associated components, respectively designing a corresponding relationship, and inputting the corresponding relationship into a graph database as an edge; and a fault grading and processing mode confirmation module which is used for defining the stateof each component, establishing a relationship between the states and the corresponding processing modes, and recording the relationship as an edge into a graph database. A central control unit is connected with the monitoring system and the graph database in a butt joint mode, and the monitoring system feeds back monitored assembly changes to the central control unit in real time; and the centralcontrol unit searches a corresponding processing strategy from the graph database according to the component fault and adopts a corresponding fault processing action.

Description

technical field [0001] The technical field of server fault processing of the present invention, in particular relates to an intelligent fault processing system and method. Background technique [0002] Software systems will always fail, such as hardware failures, system bugs, abnormal data, etc., and the more complex the system, the more modules it has, the more likely it will fail. There are generally three types of fault handling: [0003] The solution exists in the heads of the operation and maintenance personnel. The most basic and weakest form, the least reliable. [0004] Solutions exist in the operation and maintenance documentation. The most common form, on the surface, has accumulated knowledge, but this knowledge still needs people as an intermediary to be transformed into productivity. Another common problem in this form is that the update of the document is not timely. [0005] Rule-based operation and maintenance system. Basically a form of superlative. B...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/36
CPCG06F11/3692
Inventor 孙伟
Owner SUZHOU LANGCHAO INTELLIGENT TECH CO LTD
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