The invention discloses a
knowledge graph construction and application method based on the insurance industry, and belongs to the technical field of industry knowledge graphs. Comprising the following steps: S1, data collection and arrangement; collecting multi-
source data of the insurance industry, and sorting the data; s2, knowledge modeling: defining an entity, determining a relationship, and performing attribute setting; s3, constructing a map: performing entity recognition and disambiguation, performing relation extraction, and storing a map
database; s4, map optimization: adding
semantic information, optimizing a relationship and creating an index; and S5, applying the atlas. According to the invention, multi-
source data of the insurance industry is collected, and more comprehensive and accurate
information support is provided for insurance business; according to the technical scheme, multiple application methods of the
knowledge graph are provided, insurance business links such as
risk assessment and management, customer portrait and
precision marketing, intelligent customer service and knowledge
questions and answers,
product design and optimization, claim settlement management and the like are covered, the practical value of the
knowledge graph is realized, and the efficiency and effect of each business link can be effectively improved.