Service skill training method and system, electronic equipment and medium
A service provider and skill technology, applied in the field of skill training, can solve the problems of labor waste, unfavorable training for multiple people at the same time, high judgment error rate, etc.
- Summary
- Abstract
- Description
- Claims
- Application Information
AI Technical Summary
Problems solved by technology
Method used
Image
Examples
Embodiment 1
[0055]The first aspect of this embodiment provides a method for training service skills, which can be executed by, but not limited to, a computer device or a virtual machine with certain computing resources, such as a personal computer (Personal Computer, PC, referring to a size, price and performance A multipurpose computer intended for personal use; electronic devices such as desktops, laptops to small notebooks and tablets, and ultrabooks), smartphones, personal digital assistants (PADs), or wearables Executed, or executed by the virtual machine Hypervisor.
[0056] like figure 1 As shown, a service skill training method may, but is not limited to, include the following steps:
[0057] S1. Establish a question-and-answer database, the question-and-answer database includes a plurality of question-and-answer data, and the question-and-answer data includes server data and corresponding client-side data;
[0058] In step S1, a question-and-answer database is established, incl...
Embodiment 2
[0094] This embodiment provides a service skill training system for implementing the service skill training method in Embodiment 1; figure 2 As shown, the service skills training system includes:
[0095] A question-and-answer database establishment module, used to establish a question-and-answer database, including a plurality of question-and-answer data in the question-and-answer database, and the question-and-answer data includes server data and corresponding client-side data;
[0096] A key feature set acquisition module, configured to acquire a key feature set based on multiple question-and-answer data, the key feature set including key features corresponding to all server data and corresponding client data;
[0097] The training audio data receiving module is used to receive the training audio data input by the training object in real time;
[0098] The data comparison module is used to obtain key features and question and answer data matched with the training audio da...
Embodiment 3
[0100] On the basis of Embodiment 1 or 2, this embodiment discloses an electronic device, which may be a smart phone, a tablet computer, a notebook computer, or a desktop computer. An electronic device may be referred to as a terminal, portable terminal, desktop terminal, etc., such as image 3 As shown, the electronic equipment includes:
[0101] memory for storing computer program instructions; and,
[0102] A processor, configured to execute the computer program instructions to complete the operation of the service skill training method described in any one of Embodiment 1.
[0103]Specifically, the processor 301 may include one or more processing cores, such as a 4-core processor, an 8-core processor, and the like. The processor 301 can be realized by at least one hardware form of DSP (Digital Signal Processing, digital signal processing), FPGA (Field-Programmable Gate Array, field programmable gate array), and PLA (Programmable Logic Array, programmable logic array) . ...
PUM
Login to View More Abstract
Description
Claims
Application Information
Login to View More