The invention belongs to the technical field of
application performance management, and discloses a SKYWALKING technology-based problem tracking platform and a SKYWALKING technology-based problem tracking method, which comprise
system structure design, function module design,
user interface design, safety and performance optimization, test and deployment, the
system structure design comprises a front end, a rear end, a
database and a monitor, the function module design comprises a
user management module, a
problem management module, a communication and cooperation module, a
data analysis module and a monitoring and alarm module. And through a comment
system and a
file sharing function, rapid solving of problems is promoted. And the
data analysis module provides
detailed data support for managers by using statistical reports and
processing aging analysis, so that decision optimization and
process improvement are facilitated. The functional modules jointly form an efficient and flexible problem tracking and
management system, and the agility and reliability of
software development, operation and maintenance are greatly improved.