Electric power business hall based on Internet of Things

An electric power business hall and Internet of Things technology, applied in the field of Internet of Things, can solve the problems of low self-service level and low experience level, and achieve the effects of good business processing experience, avoiding energy waste, and improving business processing efficiency.

Pending Publication Date: 2020-08-21
STATE GRID CORP OF CHINA +2
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0012] The invention provides a power business hall based on the Internet of Things, which is used to solve the problems of low level of user independent service and low level of experience

Method used

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  • Electric power business hall based on Internet of Things

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Embodiment Construction

[0030] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, and are not intended to limit the present invention.

[0031] Such as figure 1 As shown, a power business hall based on the Internet of Things includes: a perception layer, a network layer, and a platform layer. The perception layer is used to transmit received external user information to the network layer, and the network layer is used to communicate with External users interact and obtain cloud data from the platform layer; the perception layer includes: camera, ID card reader and smart writer; the network layer includes VTM self-service processing machines; the platform area includes: integrated cloud Data platform and payment pla...

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Abstract

An electric power business hall based on the Internet of Things comprises a sensing layer, a network layer, a platform layer and an application layer, the sensing layer is used for transmitting received external user information to the network layer, and the network layer is used for interacting with an external user and obtaining cloud data from the platform layer. Therefore, when the user handles the business, the cumbersome application of the paper material is avoided, and the business handling efficiency is improved. The electric power business hall adopts the guide robot as a terminal forthe user to answer the business questions, and can replace the original part of manual answering work. After the electric power business hall is accessed to the government cloud platform, the clientinformation is associated with the certificate information, and there is no need to prepare and carry many complex certificate materials. The electric power business hall is provided with a business hall information issuing terminal, an energy-saving scheme is pushed to a user, and unnecessary energy waste is avoided. The electric vehicle experience area of the electric power business hall responds to the call of national green travel, and new energy vehicles and new energy vehicle supporting facilities are popularized.

Description

technical field [0001] The invention relates to the technical field of the Internet of Things, and more specifically belongs to a business hall based on the Internet of Things technology. Background technique [0002] The electric power business hall is the business acceptance window of electric power marketing, the image display window and service dissemination window of the power grid company, and is responsible for the external publicity task of the State Grid Corporation. With the development of the times and technology, it is necessary to carry out intelligent transformation, so as to shorten the business process, shorten the procedures for customers, reduce the waiting time of customers, and improve the business processing efficiency of the business hall, thereby increasing the marketing opportunities of the business hall. [0003] In addition, the emergence of new technologies, new services, and new service forms requires users to change their existing electricity con...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q50/06G06Q50/26G07F19/00H04L29/06H04L29/08G06K17/00
CPCG06K17/0003G06Q10/06313G06Q50/06G06Q50/26G07F19/00H04L63/0853H04L67/025H04L67/12
Inventor 李艳美张军朝刘淑伟赵永俊武利革杨文生苏张洁杨文杰张国明李卓郭彦廷张丽孔维徐阳岳宇飞侯艳斌刘佳范尊毅
Owner STATE GRID CORP OF CHINA
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