Method of monitoring item shuffling in a post-scan area of a self-service checkout terminal

a self-service checkout terminal and post-scan area technology, applied in the field of retail checkout terminals, can solve the problems of customer improper intentions and become necessary, and achieve the effect of reducing the instances of improprieties

Inactive Publication Date: 2010-02-02
NCR CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

[0010]It is moreover an object of the present invention to provide an improved method of monitoring item shuffling in a post-scan area of a self-service checkout terminal.
[0011]It is yet another object of the present invention to provide a method of monitoring item shuffling in a post-scan area of a self-service checkout terminal whi

Problems solved by technology

In the retail industry, the largest expenditures are typically the cost of the goods sold followed closely by the cost of labor expended.
Moreover, it is also known that some customers may have improper intentions when using a self-service checkout terminal

Method used

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  • Method of monitoring item shuffling in a post-scan area of a self-service checkout terminal

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Embodiment Construction

[0022]While the invention is susceptible to various modifications and alternative forms, a specific embodiment thereof has been shown by way of example in the drawings and will herein be described in detail. It should be understood, however, that there is no intent to limit the invention to the particular form disclosed, but on the contrary, the intention is to cover all modifications, equivalents, and alternatives falling within the spirit and scope of the invention as defined by the appended claims.

[0023]Referring now to FIGS. 1 and 2, there is shown a self-service checkout terminal 10 for use in a retail business such as a grocery store. The self-service checkout terminal 10 includes a product scale 12, a scanner 14, a pre-scan shelf scale 16, a cart / basket scale 18, a post-scan scale 20, an automated teller machine (ATM) 24, and a processing unit 26. The ATM 24 includes a video system 28, a card reader 30, a display monitor 32, a data input device 34, and a printer 36.

[0024]The ...

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Abstract

A method of monitoring item shuffling in a post-scan area of a self-service checkout terminal having a post-scan shelf, a bagwell with a grocery container positioned therein, and a weight scale positioned so as to detect weight of items positioned both on the post-scan shelf and in the grocery container, includes the step of detecting removal of a first number of items from the post-scan shelf with the weight scale and generating a first weight decrease value in response thereto which corresponds to the weight of the first number of items. The method also includes the step of detecting placement of a second number of items into the grocery container with the weight scale and generating a first weight increase value in response thereto which corresponds to the weight of the second number of items. The method further includes the step of comparing the first weight decrease value to the first weight increase value and generating a first match control signal in response thereto if the first weight decrease value matches the first weight increase value.

Description

TECHNICAL FIELD OF THE INVENTION[0001]The present invention relates generally to a retail checkout terminal, and more particularly to a method of monitoring item shuffling in a post-scan area of a self-service checkout terminal.BACKGROUND OF THE INVENTION[0002]In the retail industry, the largest expenditures are typically the cost of the goods sold followed closely by the cost of labor expended. With particular regard to the retail grocery or supermarket industry, the impetus to reduce labor costs has focused on reducing or eliminating the amount of time required to handle and / or process the items or goods to be purchased by a customer. To this end, there have been a number of self-service checkout terminal concepts developed which attempt to substantially eliminate the need for a checkout clerk.[0003]A self-service checkout terminal is a system which is operated by a customer or user without the aid of a checkout clerk. In such a system, the customer scans individual items for purc...

Claims

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Application Information

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IPC IPC(8): A63F9/02G07G1/12A47F9/04G01G19/414G01G19/415G06Q50/00G07G1/00
CPCA47F9/048G01G19/415G01G23/3735G07G1/0054
Inventor LUTZ, DUSTY L.MALCHAK, CHRISTOPHER A.MASON, TIMOTHY E.VASSIGH, ALI M.
Owner NCR CORP
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