Voice communication evaluation method based on Android system

A voice call and unconnected technology, which is applied in the field of wireless communication, can solve problems such as poor timeliness, high cost of voice calls, and incomplete positioning reasons, and achieve the effects of reducing costs, responding to user needs in real time, and having a wide range of sources

Inactive Publication Date: 2014-10-08
中国移动通信集团青海有限公司
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Problems solved by technology

[0004] The main purpose of the present invention is to solve the technical problems of high cost,...

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  • Voice communication evaluation method based on Android system
  • Voice communication evaluation method based on Android system
  • Voice communication evaluation method based on Android system

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Embodiment Construction

[0031] It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0032] The present invention provides a method for voice call evaluation based on the Android system, see figure 1 , figure 1 It is a flow chart of an embodiment of the voice call evaluation method based on the Android system of the present invention. In one embodiment, the voice call evaluation method based on the Android system includes:

[0033] Step S10 , after the voice call fails, the current log information of the terminal is obtained, and the basic type of failure of the voice call is determined according to the current log information.

[0034] The basic types of failures mentioned in this step include: network disconnection, suspected call drop, early release before ringing, early release after ringing, and missed call.

[0035] The basic types of failure of the voice call failure caused by the terminal b...

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Abstract

The invention discloses a voice communication evaluation method based on an Android system. The method comprises the steps of obtaining current log information of a terminal after voice communication fails, determining the basic class of the failure of the current voice communication according to the current log information and wireless network environment information, determining reasons for the failure of the current voice communication according to the basic class of the failure, and outputting information of the reasons for the failure to achieve evaluation of the voice communication of the terminal. According to the method, due to the fact that the output information of the failure has wide and abundant sources, comprehensive analysis and summary of the failure of the voice communication is facilitated, and comprehensive and stereoscopic evaluation of the completeness of the voice communication of the terminal is achieved; evaluation of the voice communication can be completed without specialized persons or specialized equipment, and therefore the voice communication evaluation cost is greatly lowered; user needs can be responded to in real time, and network emergencies can be dealt with in time.

Description

technical field [0001] The invention relates to the technical field of wireless communication, in particular to a method for evaluating a voice call based on an Android system. Background technique [0002] Wireless communication is closely connected with people's life. With the rapid development of wireless communication technology, people have higher and higher requirements for wireless network services. For example, the occurrence of abnormal events such as unconnected and dropped calls during voice calls has greatly affected the quality of life of users. Experience effects, thus affecting user satisfaction and choice of operators. In order to solve this problem, in the prior art, operators usually locate the causes of abnormal events such as call drop and disconnection by obtaining data information such as user complaints, DT, CQT, and network management data, and perform corresponding processing. [0003] In the above-mentioned processing method, since DT and CQT requi...

Claims

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Application Information

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IPC IPC(8): H04W24/00
Inventor 何进栋杜发辉段炳玺龚舒何炜李建会李占钊马福寿寿立海吴培玺张勇周占鹏李鹏义刘维乐王建军王令配温生志杨丽婷马箫雯王玉涛史发军张芳王生福黄波雍海峰仇海彬
Owner 中国移动通信集团青海有限公司
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