Remote doctor-patient consultation system based on callback telephone and consultation method thereof

Abstract

The invention discloses a remote doctor-patient consultation system based on a callback telephone. The remote doctor-patient consultation system comprises an information comprehensive processing service unit, and a patient client module and a doctor client module which are connected with the information comprehensive processing service unit respectively. The invention further discloses a consultation method for the system. A network system and a callback telephone system are combined skillfully, and conventional consultation and inquiry processes are simplified onto a line and are performed through the callback telephone. Meanwhile, processes preselected into hospital treatment can be subjected to consultation, reservation and arrangement, so that the working efficiency and the daily reception diagnosis amount of doctors can be increased greatly under the situation of not influencing hospital income; the medical resources are utilized fully; the problem of difficulty in seeing a doctor is solved; repeated medical examination is avoided; and the situation of waste of labor force and physical and financial resources is avoided. Moreover, the application range of the remote doctor-patient consultation system and the consultation method thereof are wide. The remote doctor-patient consultation system and the consultation method thereof can be suitable for the field of consultation service in the industries of scientific research, law, building, accounting and the like by means of corresponding adjustment on the name of each module.

Description

technical field [0001] The invention belongs to the technical field of call-back telephone consultation, and in particular relates to a call-back telephone-based remote doctor-patient consultation system and a consultation method thereof. Background technique [0002] In the known technical field, with the development of social economy, people pay more and more attention to medical care. Generally, people go directly to the hospital for treatment when a patient occurs, and diagnose face-to-face by different doctors in various departments. Registration, queuing, waiting, diagnosis, examination, dispensing and other processes are required. There are many repetitive tasks in each process, which leads to low work efficiency of the hospital. At the same time, some simple diseases occupy most of the medical resources, which is very inconvenient, especially for some Common diseases, such as high blood pressure, high blood sugar, etc., only need a doctor to conduct a routine inquiry...

AI Technical Summary

Problems solved by technology

[0002] In the known technical field, with the development of social economy, people pay more and more attention to medical care. Generally, people go directly to the hospital for treatment when a patient occurs, and diagnose face-to-face by different doctors in various departments. Registration, queuing, waiting, diagnosis, examination, dispensing and other processes are required. There are many repetitive tasks in each process, which leads to low work efficiency of the hospital. At the same time, some simple diseases occupy most of the medical resources, which is very inconvenient, especially for some Common diseases, such as high blood pressure, high blood sugar, etc., only need a doctor to conduct a routine inquiry, but still need to go through the above process, which is relatively complicated and affects the patient's time and the hospital's diagnostic efficiency

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