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Process automation operation method and electronic equipment

An operating method and process technology, applied in the Internet field, can solve problems such as the inability to complete complex business business flow operations, and achieve the effect of flexible combination

Pending Publication Date: 2022-06-24
上海弘玑信息技术有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] In summary, the business flow operations of complex businesses cannot be completed through a single robot process

Method used

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  • Process automation operation method and electronic equipment
  • Process automation operation method and electronic equipment
  • Process automation operation method and electronic equipment

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0087] In the tax report entry function, the relevant personnel first upload the sorted tax report to the corresponding system, and then the robot automatically enters the report into the company system and judges the entry results. If all are successful, the robot will send an email to notify the reporter , and some failures require manual review and re-reporting, so as to complete the operation of the entire business flow and form a closed loop. Human-machine tasks: upload tax reports (u1), manually review and submit failure information (u2); RPA robot automation process: fill in and report tax information to the system (s1), and send emails to notify the finance (s2). Specific process groups such as Image 6 shown.

[0088] In this example, the user first arranges the design process group in the first service, and configures attributes such as trigger conditions, trigger time, and running robots according to their own needs. After saving, it will be executed according to ...

Embodiment 2

[0096] In the banking business, the application for card opening from the user submitting the application materials to the actual card opening needs to be completed through manual review and the collaboration of the input data of the robot. The robot for verifying materials and the robot for entering the bank's internal system are not the same machine and are located in different network segments, so it is necessary to arrange a plan for integration. Human-machine tasks: upload the initial file of the application (u1), review the result of robot preprocessing (u2), conform to the application for card opening (u3), and download the list of submitted cards for card opening (u4). RPA robot automation process: the robot verifies and supplements the initial application (s1), the robot enters the information into the system (s2), and the robot pulls the card-opening list (s3). For specific process groups, see Figure 7 .

[0097] As in Example 1, the relevant personnel first design...

Embodiment 3

[0099] In an auto insurance business, manual tasks and process tasks are interspersed, and each department needs to cooperate. From the time when the customer fills in the vehicle information application to the final premium generation, there are information verification, modification of vehicle information and so on. Human-machine tasks: upload ID photo (u1), choose insurance plan (u2), check information (u3), select a model (u4), modify the plan (u5), modify the premium (u6), and view the screenshot of the premium (u7). RPA robot automation process: whether to open the new insurance (s1), document identification (s2), input the channel attribution information and vehicle information (s3), select the model (s4), enter the ID card (s5), apply for insurance (s6), premium screenshot ( s7).

[0100] Same as example 1, after the operator designs in the first service and arrives at the set time of the orchestration process group, the second service triggers the process group and p...

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Abstract

The invention provides an automatic process running method and electronic equipment, the method is executed by an automatic process system, the automatic process system comprises a first service and a second service, and the method comprises the following steps: the first service retrieves whether a process group reaches a trigger condition, when a triggering condition is met, the first service sends a process group starting request to the second service; the second service starts a process group running operation, creates a task identifier corresponding to the man-machine interaction task or a task identifier corresponding to the automatic service task, sends the task identifier to the first service, and pauses the running of the process group; the first service executes a man-machine interaction task or an automatic service task according to the task identifier, and returns an execution result to the second service; and the second service receives the execution result and runs to the next process node of the process group. According to the scheme, flexible combination of an automatic service task and a man-machine interaction task can be realized, and the business flow of complex business can be conveniently completed.

Description

technical field [0001] The present application relates to the field of Internet technologies, and in particular, to a process automation operation method and electronic device. Background technique [0002] When Robotic Process Automation (RPA) runs actual business, it often involves some complex business and complex scenarios. [0003] Due to network isolation or application software, some processes need to be completed on different devices, such as a simplified credit card opening application flow chart, such as figure 1 As shown in the figure, data preprocessing and data entry are not in the same network segment, and the data is also isolated, so the business flow operation cannot be completed through a robot process. [0004] For business scenarios that can only be implemented in multiple processes with different trigger conditions and strong dependencies on each other, it is difficult to implement a single robotic process. For example, an airline publishes aircraft uti...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q10/10G06Q40/02
CPCG06Q10/0633G06Q10/103G06Q40/03
Inventor 肖小波钱宇清蔺琳叶子青
Owner 上海弘玑信息技术有限公司
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