Bank counter service client preprocessing device

Abstract

The invention relates to a bank counter service client preprocessing device which is characterized in that: the device comprises a microprocessor, a touch screen, an identity card identification apparatus, a portrait biometric apparatus, a seal reading apparatus, a deposit book reading apparatus, an intelligent card reading apparatus, a payment password apparatus, a fingerprint identification apparatus, a service evaluation apparatus, a password keyboard, and an output apparatus; the apparatuses are respectively connected to corresponding interfaces of the microprocessor; and the microprocessor is connected to a teller business processor in the bank counter through a local area network. The device provided by the invention has the advantages of simple structure, and easy operation. When a client is handling a business, self service preprocessing can be carried out, such that bank teller service procedures and processes can be simplified, time can be saved, bank queuing phenomenon can be effectively ameliorated, and a risk of client identity information visual identification during counter service processing can be reduced. Fingerprint information is utilized, such that client fund safety is ensured. With a service evaluation system and day-end statistics, teller service quality and efficiency assessments can be improved.

Description

technical field [0001] The present invention relates to an improvement of bank counter business processing equipment, in particular to a bank counter business customer preprocessing equipment with a portrait biometric device, a payment cipher device, and a fingerprint reader. The business preparation is handled by customers themselves, which simplifies the original bank teller business process, reduces the risk of teller visual identification of customer identity information during counter business processing, and strengthens the assessment of employee service quality and efficiency. Background technique [0002] Chinese customers have a clear preference for bank counter services, leading to an increase in demand for banking services and increased pressure on counters, leading to prominent bank queues. At present, consumers still seldom use electronic channels due to their low awareness of banking financial service products and the consideration of "safety". In addition, th...

AI Technical Summary

Problems solved by technology

The entire process is composed of the original manual process and the existing equipment processing. The procedures and processes are relatively complicated. Therefore, it is urgent to propose a new banking business processing equipment. The customer completes the pre-processing of the bank counter business and simplifies the teller processing. Business processes to improve banking service efficiency, fund security and strengthen internal management

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